Analytical Challenges Emerging Public Health Surveillance

Question: Talk about the Analytical Challenges for Emerging Public Health Surveillance. Answer: Presentation: The principal challenges looked in executing observation framework was that it needs to gather information from electronic wellbeing data framework from emergency clinic, anyway supporting such interface in various medical clinic is troublesome because of various information norms and reluctance of staffs to oversee such framework. To address this issue, I will find a way to encourage standard configuration for information stockpiling and transmission. Giving the emergency clinics IT staff general information handling standard will help in better reconciliation of the framework. It will encourage better transmission of wellbeing data and discovery of sickness episode in clinical setting (Fricker, 2013). Second difficulties looked in executing reconnaissance framework include protection and security issues. As the head of the study of disease transmission segment, I will guarantee that the wellbeing data framework is intended to such an extent that patients security is ensured. Observation framework depends on utilizing factual information of patients to examine changes in pre-analytic data and anticipate episode of an ailment. To address this issue, it will be important to take endorsement from every patient and force exacting security strategy to ensure patients protection and secrecy. The data identified with persistent pre-indicative information ought not unveil patients character and in any event, when it is uncovered, patients consent must be taken to ensure protection and secrecy issues (Ozok et al., 2014). Another test identified with getting assets for reconnaissance framework can be tended to through techniques like guaranteeing budgetary maintainability of the framework to persuade financial specialists and show signs of improvement subsidizing for executing the framework in the medical clinic. To encourage spread of information, it will be important to force security guidelines and utilize compelling programming that can make sure about information just as the observation framework. Need will be given on getting sufficient asset to actualize the framework to encourage financing and a helpful understanding will assist with drawing in subsidizing organization (Public Health Surveillance Data: Legal, Policy, Ethical, Regulatory, and Practical Issues, 2016). Having sufficient IT staffs and devices is important to fittingly dissect the information and distinguish genuine issue identifying with sickness episode as opposed to blowing up on little issues. Steps will be taken to enroll those staffs who have involvement with overseeing syndromic infection observation by using ongoing information from reconnaissance framework. Elevated level specialized staffs are required who have information in the study of disease transmission and general wellbeing explanatory information the board to empower the executives of complex measurable reports (Analytical Challenges for Emerging Public Health Surveillance, 2016). To successfully execute syndromic reconnaissance framework and divert IT asset of the clinic to distinguish bioterrorism issues and irresistible infection flare-up specifically populace, it is important to have the help of general wellbeing office. As the CEO of the medical clinic, I might want better correspondence between general wellbeing offices to divert emergency clinic asset agreeing the necessity of asset for incorporating syndromic reconnaissance framework. This will help in dissecting the fundamental infrastructural change required to present proper IT asset in the medical clinic (Grol et al., 2013). As general wellbeing office assumes a key job in recognizing and reacting to wellbeing crises, their help will be essential to distinguish the important IT asset required at the clinic. The joint effort with the general wellbeing office as to the readiness of the medical clinic for actualizing observation framework can help in bringing fitting IT asset for the emergency clinic. The principle IT asset required for the framework incorporates satisfactory programming, UI, programmed or manual information obtaining process and proper electronic gadget to deal with complex pre-symptomatic information of patients (Kellermann Jones, 2013). On the off chance that the information procurement process is manual, at that point no new foundation is required, anyway for robotized information obtaining process, a compelling blunder free UI is required which wellbeing staffs can without much of a stretch oversee. The general wellbeing organization and medical clinic will likewise need to select IT p ioneers or talented IT proficient who can successfully distinguish applicable change required in existing IT asset as indicated by condition reconnaissance framework. Presentation of electronic gadgets can likewise be valuable to ease information section of exact patient data and pace of disease. Making join general wellbeing Agency will help in getting backing to bring this change and empower explicit distinguishing proof of patient with clashing condition and disease cases (Tambo et al., 2014). In the field of the study of disease transmission and with the end goal of biodefense, sufficient help of general wellbeing organization is significant to reaction to flare-up. As the CEO of the medical clinic, my job will to give satisfactory motivations to general wellbeing office with respect to how diverting asset can have sway on general wellbeing crises. Reference Investigative Challenges for Emerging Public Health Surveillance. (2016).Cdc.gov. Recovered 23 November 2016, from https://www.cdc.gov/mmwr/see/mmwrhtml/su6103a8.htm Fricker, R. D. (2013).Introduction to factual strategies for biosurveillance: with an accentuation on syndromic reconnaissance. Cambridge University Press. Grol, R., Wensing, M., Eccles, M., Davis, D. (Eds.). (2013).Improving patient consideration: the usage of progress in social insurance. John Wiley Sons. Kellermann, A. L., Jones, S. S. (2013). What it will take to accomplish the so far unfulfilled guarantees of wellbeing data technology.Health Affairs,32(1), 63-68. Ozok, A. A., Wu, H., Garrido, M., Pronovost, P. J., Gurses, A. P. (2014). Ease of use and saw helpfulness of individual wellbeing records for preventive medicinal services: A contextual investigation concentrating on patients' and essential consideration suppliers' perspectives.Applied ergonomics,45(3), 613-628. Posid, J. M., Bruce, S. M., Guarnizo, J. T., O'Connor Jr, R. C., Papagiotas, S. S., Taylor, M. L. (2013). General wellbeing crises and reactions: what are they, to what extent do they last, and what number of staff does your organization need?.Biosecurity and bioterrorism: biodefense system, practice, and science,11(4), 271-279. General Health Surveillance Data: Legal, Policy, Ethical, Regulatory, and Practical Issues. (2016).Cdc.gov. Recovered 23 November 2016, from https://www.cdc.gov/mmwr/review/mmwrhtml/su6103a7.htm Tambo, E., Ai, L., Zhou, X., Chen, J. H., Hu, W., Bergquist, R., ... Zhou, X. N. (2014). Reconnaissance reaction frameworks: the way to disposal of tropical diseases.Infectious maladies of poverty,3(1), 1.

The Management of Grief” and “and of Clay Are We Created”

Examination and Contrast of â€Å"The Management of Grief† and â€Å"And of Clay Are We Created† Introduction missing†¦Ã¢â‚¬ ¦ The principle characters in â€Å"And of Clay Are We Created† and of â€Å"Management of Grief† vary from various perspectives. In â€Å"Management of Grief†, Shaila Bhave is the fundamental character who is a multi year old Indian Hindu Canadian lady that lost her significant other and two children in a plane collide with India. Then again, the primary character in â€Å"And Clay are we created† is Rolf Clarke who is a middle age TV correspondent, first to show up at the mud slide fiasco brought about by volcanic exercises that attempts to spare a young lady caught in the mud.The distinction of the two characters isolates them from each other. While one character is a columnist at the scene attempting to spare life the other is managing the sadness of her lost ones and helping a social laborer with the groups of the accident. â€Å"This ought to be section 2† The tone and perspective of â€Å"And of Clay Are We Created â€Å"and â€Å"Management of grief† varies from each other. â€Å"The Management of Grief† is described as an outsider looking in restricted by the principle character Shaila.In differentiate, the other is described in the primary individual in an extremely novel way and is told by the fundamental character’s sweetheart as witness miles away, through TV with unedited access. The tone of â€Å"And of Clay Are We Created† is despairing all through the story. It gives the feeling of despair â€Å"the sky is weeping† as mumbled by Azucena as she cries. Not at all like in â€Å"The Management of Grief† the tone is progressively unpretentious through the voice of Shaila. The storyteller has a progressively objective perspective on the occasions and conveys it with smoothness. â€Å"This ought to be passage 1† †¦..A tr ansitional sentence between the distinction and closeness section ought to be here. †¦Ã¢â‚¬ ¦ The characters in â€Å"And of Clay Are We Created† and â€Å"The Management of Grief† are very comparable in curbed emotions towards the heartbreaking occasions of their lives. In start of â€Å"And of Clay Are We Created† the storyteller depicts Rolf Carle to report the news with â€Å"equanimity even with risk and suffering† and appeared to be disconnected from his feelings. The manner in which he attempted to comfort the young lady and help her during that time by singing tunes and remaining with her shows his disposition and versatility despite the tragedy.Midway in the story when the young lady begins to help Rolf to remember all the ladies throughout his life, his past opens up and the quelled recollections turns out to be new in his psyche. The recollections †covering of detainees kicked the bucket from starvation in the death camps as he review s â€Å"the stripped bodies heaped like a pile of firewood† and how his dad would beat him and his impeded sister. In like manner in â€Å"The Management of Grief†, Shaila doesn’t lose herself in the disaster and tries to avoid panicking while she portrays the story as a columnist much like Rolf and is depicted by the individuals as â€Å"the most grounded of us all† in adapting to the tragedy.Then underneath everything as she says in her brain â€Å"I wish I could shout, starve, stroll into Lake Ontario, hop from a bridge† shows that she is subduing her sentiments of the catastrophe. Towards the finish of the tales, the characters arrived at a state of acknowledgment and began the way of recuperating. In â€Å"And of Clay Are We Created† and â€Å"The Management of Grief† manages the deficiency of the administration in managing disasters. In the deplorability of the mud slide, a great many dollars of exceptional TV gear, helicopters and faculty shows up at the scene however missed the mark regarding a minor water pump.The storyteller calls notable individuals from the city, congresspersons, and commandants of the military, asking for the siphon, and just acquired ambiguous guarantees. Similarly in the plane accident disaster that was under scrutiny for a psychological oppressor plot and how the social laborer Templeton couldn't viably help the groups of the catastrophe. Templeton who keeps on trying to help individuals from the Toronto Indian people group who either decline to acknowledge the loss of their relatives, or who have no capacity to work adequately in a Canadian culture of legitimate prerequisites, bank records and government forms.Shaila helps her with the families however before long understands that Templeton doesn’t comprehend that not all Indians are the equivalent and they are diverse in religions and conventions. For example when they visited a couple and she told Templeton â€Å"They are Sikh. They won't open up to a Hindu lady. † Templeton gives her dissatisfaction a while later and Shaila sees that she doesn’t comprehend their way of life and quit helping her. In spite of the fact that the tales have various catastrophes in various nations, the reality remains that the administration was not as viable as they ought to have been in managing the tragedies.The two stories are of various disasters in better places with various individuals. In those disasters regardless of the distinctions the melancholy is equivalent to is their administration reaction. To complete the title â€Å"and of earth are we created’ and to dirt will we be returned gives the feeling of acknowledgment of death which synchronizes with the title of ‘management of grief’ in that the last stage in despondency is acknowledgment. â€Å"generally need more quotes†

Did the Soldiers Themselves Give a More Accurate essays

Did the Soldiers Themselves Give a More Accurate articles In this article I will analyze official records, troopers accounts, artistic creations, sonnets, and reading material sources dependent on channel fighting. Area A will be a progression of course reading sources and I will contrast these with sources in Sections B, C, and D. I will be likewise contrasting these sources with a video that e watched in class. While I think about the sources I will think about the unwavering quality, exactness, legitimacy, and the wellspring of each extraordinary record. To discover how exact each source is I will talk about the provenance, content, different sources and my own insight. I have taken into mind that the students of history and fighters will have various perspectives to each other. Most data as works of art and photographs would have likely been controlled. The entirety of the troopers records would have been from memory and probably won't be as solid as the course book sources that are truly dependable on the grounds that they are auxiliary proof. I will likewise need to consider the time that the source was taken or recorded, the area and climate the essayist had a rationale or not. Contingent upon the position that the warriors were will make a few sources less solid. This is on the grounds that one source could state that the fighters were in a decent condition and one could state they werent. For each source I will remark on them and afterward contrasting them with different sources in the booklet that we were given. In the event that the sources that are in Sections B, C, and D can be connected I with the sources in Section An I will quickly know climate they are dependable or not, this is on the grounds that the sources in area An are entirely solid the data in different sources that I connected to them has a solid possibility of being solid. I will utilize area A, which are course book sources as the premise to test the dependability of the official records and fighters accounts. I realize that the reading material sources will commonly be solid, as the students of history have examined the information... <!

Essay Samples by ESL - Where to Find Them

Essay Samples by ESL - Where to Find ThemAre you wondering where to find essay samples by ESL? Do you want to know how to get the best one from a foreign language. These are just some of the things that you should keep in mind when looking for a good essay writing sample for your studies.Since you are looking for essay samples by ESL, it is important that you take note of the following tips so that you can get the best one for your needs. The first thing that you should look for is a sample that is clear and concise. This means that it should be able to convey the ideas clearly without making the reader feel as if the writer is trying to cram too much information into a very small amount of space. The best ones should be able to reach readers' inner thoughts without being too vague.In order to make sure that you find essay samples by ESL, you should try using different sources. You can go to friends who are an expert on this topic. They can give you tips on how to find these types of essays and also help you on what type of essays you should avoid. For example, they may be able to tell you to avoid taking essay samples by ESL from websites that promise quality essays but fail to deliver.The next tip is to look for essay samples by ESL by using free online resources. There are plenty of sites that offer free samples. Most of them will not only give you sample essays written in English but also sample essays written in other languages. This is a great way to see the writing styles and skills of native speakers.For those who want the free essay samples, do not give up once you have found them. Even if you find them to be of low quality, they can still prove useful in your studies. After all, you would not find high quality essays by experts if you only took the free ones.The best thing about these internet sites is that you can download them and use them immediately. This will save you time and effort. Some of these sites even offer a free proofreading service so that you can get instant feedback. The good thing about this service is that it is not expensive so you would not have to worry about losing your money on it.If you are looking for essay samples by ESL, look no further than Google. The search engine giant provides tons of resources that will help you make sure that you have the best essay for your project. Take the time to read the essays that are offered by this company and see which one would work the best for your studies.With all the essay samples by ESL that you can find online, you should not be in a hurry to pick one out. After all, this can be a part of your study for your school or you may be looking for it to be used for a job interview. The key is to read and try to find the ones that would work the best for your requirements.

The Basics of Writing Services

<h1> The Basics of Writing Services</h1> <h2>The Unusual Secret of Writing Services </h2> <p>There are various on-line paper composing administrations promptly accessible on the web. Examining client audits can assist you with understanding how great the journalists are. In the event that you might want content for websites, at that point you must have scholars who can blend inventiveness and abstract capacity to deliver articles explicit to your necessities. A secret writing administration supplies you with proficient specialists that offer you such substance that the guests to your locales increment by ten creases, your books will have numerous perusers and your melodies will get a significant crowd. </p> <p>On the other side, unpracticed, and squander administrations don't try to think about web indexes are keen on and need. 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Scholarly papers need you to decide a particular point to seek after recorded as a hard copy, which will be the premise of the paper. Understudies from all around the globe are endeavoring to find master exposition composing administration. </p> <p>Quality over Quantity There are a few essayists or composing organizations around who imagine that composing powerful articles are simply associating words into sentences. On the off chance that you wish to acquire task composing agreeable, you're going to require solid Assignments help at a sensible cost. At the point when you like coursework composing, the task scholars will lead broad exploration from a few sources promptly accessible on the web. Task composing is a principal task for each and every understudy everywhere throughout the world. </p> <p>It is critical to convey particular and precise item to understudies. For the guide of understudies, best composing administrations can be found in the assembled realm, similarly likewise with different nations. Article help composing administrations are extremely valuable for understudies. The understudies won't get baffled by their master administrations. </p> <h2> Writing Services Secrets That No On e Else Knows About </h2> <p>Custom made task composing administrations are predictable and trustworthy with respect to the reasonable rates and quality. With every one of these focal points you may choose the coursework composing administration reliably and with better quality too. By looking at all highlights and administrations a supplier offers, we're getting adequate data to deliver an end on which are the best resume benefits that can empower you to land the position which you are applying for. On the off chance that you're searching for online master composing arrangements, at that point you should have a lot of principles that you should pass by. </p> <p>The access to a gifted and prepared pool of essayists for mass composing orders is furthermore an or more component. Invested individuals can email the essayist by utilizing their prerequisites for composing administrations or apply to get a statement on the web, and will ordinarily get points of inter est of the general expense of their request inside one day. On the off chance that previous clients are whining of the essayists, at that point you should run and quest for an alternate assistance. </p> <h2>Writing Services Ideas </h2> <p>A incredible website improvement essayist will see how to utilize catchphrases normally, without spamming and in content that guests should peruse. Website streamlining It is crucial to compose web crawler amicable substance in light of the fact that SEO is a somewhat significant part for a large number of web content composing administrations. Your site improvement articles must not simply have the ideal key terms and the best possible number of watchwords, however should have an unmistakable and significant substance. Viable internet searcher showcasing articles composed by proficient site improvement essayists can help with improving your webpage positioning. </p> <h2>Choosing Writing Services </h2> < p>On-time Delivery If you might want to convey your undertaking in time, the task assist will with making it feasible for you to finish it without missing your cutoff times. The exceptionally long assortment of approaches connected to content accommodation is difficult to remain at the top of the priority list at the correct time of composing the substance. Some composing administrations are very cheap however they set aside longer effort to finish a task. You can get your resume achieved in a day and arranged for accommodation. </p>

How To Choose The Best Topics For Surgery Research Paper

<h1>How To Choose The Best Topics For Surgery Research Paper</h1><p>First you have to choose what subject will best serve your necessities and afterward you have to make an exploration paper. What you should remember is that most points for medical procedure examine paper have to do with statistics.</p><p></p><p>Statistics can be utilized for a few purposes thus one should contemplate themes like these. A genuine case of measurements that will help in your exploration is the quantity of perished individuals in a specific territory or number of wrongdoings detailed in a specific town. These measurements are significant and furthermore very helpful for clinical purposes.</p><p></p><p>Once you have this data you should research to see whether any of coming up next is valid. The administration has prohibited medications that contain these fixings. Maybe there is an ascent in the passing rate in the region? These are basic inquiries yet can be addressed effectively by having a speedy inquiry on the internet.</p><p></p><p>You will likewise need to see whether any of the rundown reasons referenced are valid. One of the principle issues with measurements is that they may shift starting with one source then onto the next. You should remember this as you direct your exploration. Anyway you should do a great deal of research on the off chance that you need to accomplish success.</p><p></p><p>Try to see whether there is an individual's encounters before the occasions and make a cross reference with that. The manner in which you play out this exploration can incredibly rely upon the amount you accept the numbers to be valid. In the event that you don't accept, at that point you have to discover another method of doing the research.</p><p></p><p>Another thing you have to note is that the age of the number you find is a generally excellent indicator. It could possibly be the opposite way around and it would be somewhat inconsequential to take a gander at a similar number twice to get confirmation.</p><p></p><p> get You should remember this when you begin. Research can represent the moment of truth your odds of being effective. The entirety of this relies upon how you approach your research.</p>

Know What Gurus Think About How to Make a Research Outline

<h1> Know What Gurus Think About How to Make a Research Outline </h1> <p>You can likewise observe discourse diagram. You could likewise observe continue layout. Other than a report diagram and an introduction plot, an examination paper layout is among the most normal sorts of blueprints you're well on the way to experience in a specific field. A straightforward framework yet it's essentially critical to tail it. </p> <p>The stream of a piece of text can be kept up just with an appropriate blueprint. At the point when the basic arranging level was accomplished, it's currently an ideal opportunity to sort out and design the most significant layout above organizing was done in the framework archive, the chief blueprint ought to be built. On the off chance that making plot is a piece of your task, follow the bearings you were given. Realizing the research project plot test will let you grasp exactly what is required from your framework and assist you with understanding the structure or the organization you need to follow. </p> <h2> The Basics of How to Make a Research Outline </h2> <p>A research paper is tied in with learning individually, outside the homeroom. Ask any educator or scholarly and they'll disclose to you the exploration paper plot is the most significant segment of the whole procedure. The proposition explanation, otherwise called the speculation, is among the most basic components of any examination paper, in this manner it's imperative that it's simply great. At some point or another, you are going to locate that the entirety of the examination paper models can assist you with beginning and make you move the correct way for you to arrive at the best conceivable imprint you're ready to. </p> <p>Ultimately, you will win a suggestion on which is the perfect proposition or technique. Most of our examination formats are offered with the expectation of complimentary like exploration recommendations, investigation methods, reasonable aides on research layouts, scholarly letters, and so forth Also investigate our subject pages to locate some astonishing techniques for how to make the an assortment out of types of exploration. Fundamentally, APA position is used in the sociologies. be that as it may, it isn't just restricted to sociologies alone. </p> <h2> The How to Make a Research Outline Cover Up</h2> <p>Spend some time thinking about which one is going to bring about a decent theory. You will introduce the focal points and weaknesses of each, along with a budgetary investigation. When you get an extremely away from of how you are probably going to set up your research paper, at that point you essentially should gather the information and fill in like manner. Once in a while, you'll discover something which ought to be in the presentation or end. </p> <h2>The War Against How to Make a Research Outline </h2> <p>By contemplating different layout tests, you're ensured to think of the perfect examination paper plot in a matter of seconds. For a lengthier paper, it is pivotal, or you will wind up overpowered by the sheer amount of data that you should absorb, and record. You should make certain of the sort of piece you're probably going to compose, in light of the fact that the kind of the speculation of an exploration paper is subject to what kind of piece it is. All the perfect exploration paper models start with a brilliant examination paper diagram. </p> <p>An diagram is only one of the primary areas of your paper and composing both. It is intended to assist you with setting up a structure for a paper you will compose. For a short paper, of two or three thousand words or less, it probably won't be fundamental. A paper layout will permit you to remain centered direct and you'll have the option to gather data likewise. </p> <h2>The Key to Successful How to Make a Research Outline </h2> <p>Correct all mistakes that you could spot and upgrade the all out evaluation of the paper as well as could be expected. A better broad procedure is than get a page of notes for each slide so the activity of alluding to an alternate page reminds you to move to a fresh out of the plastic new slide. As a variation, you can make a rundown of attainable diagram headings, and afterward, in the method for composing or even at the absolute last stages, you could choose the most appropriate alternatives. There is a wealth of assets accessible on the web that will assist you with finding a subject. </p> <p>Explain quickly the huge focuses you plan to cover in your paper and why perusers should be keen on your subject. Try not to consolidate any compose that isn't identified with your theme, nor comprise of schoolwork assistants syntax and accentuation for school sciences that you don't comprehend. Clarify quickly the significant focuses you plan to investigate in your paper and why perusers should be keen on your point. Any individual who's perusing your case of an examination paper will need so as to recreate your investigation easily. </p> <p>Opt for a subject you're enthusiastic about. The Introduction ought to contain your postulation proclamation or the subject of your examination notwithstanding the point of your investigation. It incorporates the subject of the examination and reason for your investigation. </p>

Want Help Writing Your College Essay? Make Sure You Know What is Going On Around You

<h1>Want Help Writing Your College Essay? Ensure You Know What is Going On Around You</h1><p>If you need assistance composing your school exposition then there are various things that you have to think about. The greatest mix-up that individuals make when they are composing their school expositions isn't to design out the substance for the entire semester early. This implies you should consider what will occur all through the semester and that you have to have a progressively exact image of what will occur all through the semester before you even start writing.</p><p></p><p>You should know about what is happening at school life also. You have to focus on the understudy life around you. You need to know the things that occur with the goal that you can do your exploration on what sort of issues will happen at the school in the up and coming year and next few months.</p><p></p><p>The greatest slip-up that the vast majorit y make when they compose their school paper isn't to make any arrangement or conceptualizing for the article before hand. Accordingly, they invest a great deal of energy chipping away at this assignment yet neglect to consider another thing to concentrate on. These are two things that you will need to avoid.</p><p></p><p>One of the principle reasons that individuals will in general compose their secondary school exposition before they start school is on the grounds that they were in a troublesome circumstance in those days. They were in a position where they expected to settle on the correct choice and to spare the relationship and they essentially didn't have a clue how to proceed.</p><p></p><p>The second explanation that they are composing this exposition is basically that they have completed the semester and they have to get it out of their framework. This can be similarly as significant as how to read for the essay.</p><p& gt;</p><p>In request to be effective in your paper, you have to get everything that you need out of the whole semester. This incorporates pretty much each and every thing that you could possibly do or experienced.</p><p></p><p>It would be difficult for you to recall everything that you did and had done on the off chance that you weren't composing this paper in any case. So ensure that you do get the entirety of this stuff into the paper when you compose your article. It would be exceptionally simple for you to do this in the event that you had contemplated it in front of time.</p>

The Hidden Treasure of Counseling Skills Essay Samples

<h1>The Hidden Treasure of Counseling Skills Essay Samples </h1> <p>In truth, it should be the best end. The subsequent issue may be where the client may be inadequate with regards to something that is exceptionally fundamental forever and thus gets upset. It offers a compelling methods for showing to the customer that you're following their story. It is fundamental for the customer to comprehend there are cutoff points to this and any worry over their security or the assurance of others could be uncovered. </p> <h2> Counseling Skills Essay Samples </h2> <p>Tell the client toward the starting which you will tell her or him when the meeting is reaching a conclusion with the goal that you have adequate chance to sum up. Providing a rundown at the end of the meeting allowed me to re-top on the home topic and the customers sentiments and contemplations. The referral procedure inside this guiding meeting wasn't required. Guaranteeing time can be f ound at the finish of the meeting to look at the key topics guaranteed that the meeting was finished delicately. </p> <p>The advocate should be perceptive to the customer in order to distinguish any signs of appearance of their issues. This composing test is a basic piece of your application. You need to turn away every so as often as possible, all together not to gaze, yet screen the entirety you turn away. You can put in a request a lot of like this with us. </p> <h2> The Rise of Counseling Skills Essay Samples</h2> <p>Personal advancement alludes to a lot of exercises that you can take part in for the job of upgrading self knowledge and character. US government required advocates and clinicians to aid the selection of authorities for the military and bosses in the business. Its motivation is to convey a responsive preparing condition and have a contract administration that is secure and efficient. The idea of private improvement isn't just rest ricted to self turn of events, however moreover involves formal and casual exercises proposed to deliver others, as well. </p> <h2>All About Counseling Skills Essay Samples </h2> <p>The manner by which the advocate speak to himself additionally includes an impact on the client's discernment and where his intellectual system is developed. A guiding confident can pick distinctive vocation ways on the off chance that they wish to transform into a specialist instructor. School advising steadily started to change over from profession improvement to oversee understudy individual and cultural challenges. The point of follow-up is to guarantee the guiding tackles the customer issue and recognizing various requirements for directing before the advising strategy is ended. </p> <p>Perhaps most importantly, an advisor ought to see how to tune in without judgment or assessment. The person ought to have the option to enable and make self-awareness in the customer's life. The person has a few assignments to embrace so as to construct a relationship with the customer. Compelling Listening and Attendant Behaviors the person should attempt to comprehend the customer profoundly at the beginning periods of the advising procedure. </p> <h2> Counseling Skills Essay Samples Can Be Fun for Everyone </h2> <p>One of the central objectives of a helping relationship is to help others to support themselves. Quality treatment can be utilized in the development of medicines like HIV-AIDS, which has ended up being a threat on earth. The intention of helping the gatherings to settle their disparities was to verify that they comprehend the capacity every one played to make the circumstance the manner in which it is. </p> <p>Utilizing self -revelation at whatever point I tune in to others is likewise a significant helpful expertise. Without sympathy somebody may feel misjudged or even judged which might be a fairly negative encounter. There are a lot of issues that are identified with compassion. Regard is crucial since on the off chance that there isn't any regard, at that point there isn't any relationship with the client. </p> <h2> The Counseling Skills Essay Samples Pitfall</h2> <p>At our paper help, papers are constantly conveyed in a short second. These models can exhibit how to form an amazing paper, and the best approach to utilize legitimate changes to keep on keeping your story on target. You can go over account exposition models any place you find an excellent story. It is far superior perused a few account paper models so as to get the one which best matches the configuration that you're composing your exposition in. </p> <h2> The Good, the Bad and Counseling Skills Essa y Samples</h2> <p>Statistics uncover that understudies from general aeronautics are 3 opportune bound to gain their own pilot occupations. Directing aptitudes include utilizing an assortment of specific abilities by the advisor to support the client. An accomplished teacher will help the understudy increase an extensive comprehension of the entirety of the subjects utilized for the scholarly to get the permit. Checking understanding with the client. </p> <p>Based on the previously mentioned suppositions, the hypothesis asserts that profession advancement is reliant exclusively on the sum at which an individual may distinguish and actualize self-idea. Quality treatment brings down crafted by medical attendants as it requires insignificant hospitalization when contrasted with different sorts of medicines (Lea, 1997). Show proof of mindfulness as for predispositions fears concerns and individual conditions and their forthcoming impact on directing and the restor ative relationship. To put it plainly, directing is a confounded and a significant wide field, a few methodologies exists on the planet and the perfect strategy to be utilized by the guides is left to turn into an individual decision. </p>

Three Argumentative Essay Topics About Phones That You Should Know

Three Argumentative Essay Topics About Phones That You Should KnowArgumentative essay topics about smartphones are all over the place on the internet, but the quality of the content is really low. This means you need to make sure that you are not walking into a con job by doing research yourself. Here are three argumentative essay topics about smartphones and their effects on you.What philosophical arguments do you have for and against these new technologies? The answer is that you have many good ones, but the reason you do not see them is because the average person is not using them. I want to talk to you about this and how it relates to the arguments you will read in this essay.Some people would argue that this is the most important question you can ask yourself as an essay writer, since there are so many arguments against this technology. That is absolutely right. But when you are going to write a persuasive essay about smartphones, you will also be using other topics like your em otions, what you know and what you think.You are already feeling very apprehensive about the ethical issues surrounding this technology and are facing a great deal of emotional stress when it comes to it. On top of that, this may make you lose your job if you are a full time worker, because if your boss finds out that you have lost it because of your fears, he will be more likely to fire you, which means that you will lose your benefits. Not a pretty situation!We can all agree that we would be lost without our personal experience, but then again, we never would have become human if we never had a personal experience to share with others. We owe it to others to have an opinion about something, even if we are not completely happy with it. Arguing about what should not be included in a persuasive essay is one thing, but sharing your personal experience about something important can only be done if you have an actual personal experience with it.You probably have some concern with the te chnology itself, and yet, you cannot have any meaningful discussion about it because it is a significant issue for you. There is a way around this, though. It is when you read about the factors that could contribute to the issues of trust that this technology has faced. This is a great way to cover all the bases, because this information will make it easier for you to keep track of everything, which will make your essay truly persuasive.When you are talking about phones, you are talking about Android phones. Your cell phone provider will also tell you this, so you should look that up in a dictionary. Now, let us talk about Android phones.These three argumentative essay topics about smartphones will give you great insight into why this technology is important, and what it means for you. So take a moment now to get to know your opinions about the smartphone that will be coming to your home!

5 AP US History Study Tips to Get You Started

There is a great deal of material to comprehend and memorize for the AP US History exam. Use our 5 AP US History study tips to get you started in making a successful review plan that works for you. Remember: a great study plan should be specific to your individual needs. For best results, tailor a plan to fit your educational learning style. Study Tip #1: Organize your study materials Get started by finding an organizational system that works well for you. This could be a notebook, binder or file folder. Just make sure it is 100% dedicated to use for AP US History. Keep a study plan calendar, notes, exam tips and practice test scores inside your binder. Make a point to record everything related to your AP US History study plan, then refer back to your notes to track and monitor your study progress. Study Tip #2: Take a practice test The best way to figure out your AP US History strengths and weaknesses is to take a practice test! Use your test results to help eliminate topics you already know well and focus on subject matter you might need to study more. Our favorite practice tests include full answer keys and explanations of incorrect answers. Taking a practice test also helps familiarize you with content that will be on the actual AP US History exam. With content from over 9 time periods and 7 main US History themes, the AP US History exam covers a lot of material. Visit AP College Board for a complete look at AP US History exam content and description. Study Tip #3: Find quality study materials Free AP US History study materials can be found through a simple internet search. Enter â€Å"free APUSH study guides† into a search for hundreds of options. Other valuable resources can be found in the AP section of CollegeBoard. They offer study tips for both reading and writing, as well as tips for exam practice. Don’t forget a potentially significant resource: your AP US History teacher! Your school may have review books and other materials that you can borrow as you prep for APUSH. If all else fails, visit TeachersPayTeachers for a sneak peek into APUSH study materials used by other teachers! A free search can turn up interesting reviews, exam practice or activities. Bonus: products from TPT always come with answer keys! Study Tip #4: Figure out a â€Å"workable† study schedule and stick to it! Take a minute to think through a study schedule that works with you already busy school schedule. Try and write down which time period of theme you will study each day and for how long. Keep in mind that the most effective studying is done 2-3 days a week for around 30 minutes each day. The benefit of being currently enrolled in an AP US History class is that the material is fresh in your mind. You don’t need to learn new material, you just need to review it on a consistent basis. Study Tip #5: Study in different ways The more tedious something is, the less likely we are to do it. Keep your study habits fresh and interesting by varying how you study. Try going through flashcards with a partner or play APUSH review games online. Just remember to keep it engaging and fun! These study tips will help you get started, but if you need more information on AP US History, visit our Magoosh blogs!

Argumentative Essay Topics For the SAT - New and Updated Essay Topics

Argumentative Essay Topics For the SAT - New and Updated Essay TopicsArgumentative essay topics for the SAT consist of key concepts in history, literature, and civilization. You have to make your essay as broad as possible so that the curriculum staff has more topics to study than just you.The majority of debate teachers make the argumentative essay topics for the SAT and other tests very broad, meaning the choices are practically endless. Students get distracted as they try to choose from a sea of topics.Your argumentative essay topics for the SAT will be much less because most essay contests only require you to write an essay that is well-written and addresses a topic of common interest to the general public. Academic essays are often turned in on time constraints and exams. In addition, if you want to submit your essay for a specific essay contest, you need to be able to do it on a date that is not too close to your exam date.The commonest argumentative essay topics are normally d rawn from the history of western civilization. This was the reason given by the National Defense Education Act (NDEA) for the new SAT, which was introduced in 2020. While the language requirement was kept for the SAT and its testing partners, the new SAT requires students to take a history test. The new SAT also gives extra credit to students who can discuss specific historical events and figures.One of the reasons for this increased emphasis on history on the test is that the new SAT test is being developed with a bias towards the English language. Since so many new immigrants are now studying English as a second language, the test is being redesigned to be seen as a comparative test of the academic abilities of English speakers. Students from countries such as India and China, who have native English speaking abilities, tend to score high on the new SAT.Because of this, the argumentative essay topics for the SAT are going to be far broader than ever before. Students will be encour aged to debate a range of topics related to the history of western civilization.Another feature of the essay topics for the SAT that is changing is the exact number of words allowed. The old SAT required about 2,000 words per point. The new SAT does not even allow you to use that many words, making the topic of the essay very wide.Students will also be encouraged to organize discussion groups about their topic. It is extremely important that students are able to come up with interesting and valid points about their subject, because if they cannot do this, there will be a much smaller pool of topic options for them to choose from.

The True Meaning of Writing Argument Essay about Unbroken

The True Meaning of Writing Argument Essay about Unbroken At the finish of these rundown, you will find connects to an assortment of contentious passages and articles. The length of passages in these parts will change contingent upon the time of your article task. Has an unmistakable postulation and legitimate applicable proof for the enormous part. As a rule, exposition structure has become the most dangerous however a significant piece of the content. In order to have a contention, you should comprehend what you can't help contradicting and why. The contentions given to demonstrate your point must be solid and persuading. So as to be effective as of now step, be that as it may, you ought to have a particular point to contend. There should be an excellent blend of groups of proof supporting each most significant point, and each chief point should point back to your general proposal. The contentions given to exhibit your point should be solid and persuading. Obviously, our own convictions and sentiments at that point transform into part of the contention. You need to consider a position you can back up with thinking and proof. Inside this segment, you express your rivals' perspectives and after that give a counter. The Writing Argument Essay about Unbroken Game C Includes most of the vital components yet doesn't utilize every one of them appropriately. Most of the occasions, understudies either need more understanding of composing on contention exposition points, or they aren't knowledgeable in the issue. Contemplating beginning or how much time it will take is everything except intolerable. Equivalent to what you did in your presentation, you wish to rehash the motivation behind why this point is significant. In view of this freewriting exercise, now you know this conceivable theme or thought for your article probably won't be the best one for this particular task, and you can evaluate another subject. You're given 30-minutes to complete the exposition, so pacing and time the executives is significant. Things You Should Know About Writing Argument Essay about Unbroken We have experts that are exceptionally taught and originated from a few fields of study. Do you believe is it genuinely essential to have the universities and schools isolated in regards to sexual orientation. Understudies will likewise ace expository aptitudes like underlining the estimation of an issue or the potential results of a particular strategy. There are a great deal of shrouded viewpoints about the idea pay off. Some portion of your objective for a peruser must be to set the creator's thoughts in your words. In supporting you to choose a theme it's conceivable to expound on as well as could be expected, you have to have a firm perception of the goal of a factious paper task. Truly, there is, similarly likewise with some other subject matter. Pay for factious paper simply after you achieve your objective and satisfied with the buy. Your paper should be elegantly composed. This paper centers around contention article themes and furthermore empowers you to choose the astounding ones. Investigate this pugnacious article infographic! So papers on such points can in like manner be viewed as huge school articles. References and concentrates from a few sources must be designed appropriately. It's not important to obtain contentious papers somewhere else! The Hidden Facts on Writing Argument Essay about Unbroken was an incredibly solid story. The book Unbroken is a significant brutal book. There are hardly any other significant attributes that in like manner take critical job in making the exposition achievement. It's made out of a snare, foundation information, and a proposition articulation. The following segment of your introduction is committed to offering some careful foundation data on your point. Likewise, view basic authority exposition necessities on our site!

Buying Good Topic Sentences for Paragraphs Research Papers

<h1> Buying Good Topic Sentences for Paragraphs Research Papers </h1> <p>The basic section is maybe the most noteworthy passage in the article as it is the absolute first and potentially last chance to produce an impact on the peruser. Solidarity toward the start of each sentence in a section, there should be a theory to fill in as a manual for the thought you will elucidate. Understudies ought to be able to a give a reasonable arrangement or invalidate protests in each and every passage. </p> <h2> What the In-Crowd Won't Tell You About Good Topic Sentences for Paragraphs Research Papers </h2> <p>It's workable for you to arrange an elegantly composed model article on the site to have increasingly exhaustive comprehension of the general guidelines of scholastic composition and the right paper structure and configuration. Composing a compelling presentation can be harsh. There's a decision passage diagram that is applicable to all classificatio ns of composing articles. You're ready to discover progressively about article structure HERE.</p> <h2> Definitions of Good Topic Sentences for Paragraphs Research Papers </h2> <p>The subject is rebuilding your home. Know that what comprises a great presentation may change generally dependent on the kind of paper you're composing and the scholarly control in which you're composing it. Your presentation is a critical guide for the rest of your paper. </p> <p>Correct all mistakes that you can spot and upgrade the absolute gauge of the paper as well as could be expected. In the event that you might want to succeed, it's an incredible thought to consider about outcomes well previously. The utilization of effect technique to impact or change while the use of impact for the most part implies the result. Having proof isn't sufficient. </p> <p>Writing a determination is a gigantic chance to give a bigger setting of the talked about subject. In spite of the fact that its essential point is to pass on your musings and contentions, the sort of your article is at any rate as basic as the substance. The absolute first sentence utilizes the action word started, flagging he is moving to an alternate subject, or another section in his story. Any sentence which isn't advancing my postulation is diverting from it and ought to be taken off. </p> <p>You may likewise re-compose your point sentences on the off chance that you see they're not connected to the subject. On the other side, subject sentences permit the peruser recognize what will be examined in a particular passage or area of your paper. On the other hand, they characterize the general issue you talk about in one single section. It isn't too easy to even think about composing a remarkable subject sentence, however you will figure out how to create average theme sentences for a few papers. </p> <p>A subject sentence has become the most significant sentence in a section. The point sentence requests that understudy plan what they're endeavoring to demonstrate in the passage till they draft. The point sentence is a sentence that is utilized at the dispatch of a section to educate the peruser what it's that you will be talking about in that passage. A solid subject sentence should be put at or near the dispatch of a section. </p> <h2> The Number One Question You Must Ask for Good Topic Sentences for Paragraphs Research Papers</h2> <p>Going through different instances of sections is phenomenal for your capability recorded as a hard copy as you will realize when to apply the different sorts of passages. The assortment of body sections is reliant upon the profundity of research. To guarantee your passage is done, consistently use whatever number help sentences as would be prudent. The body sections aren't limited to a particular number. </p> <p>Adhere to the announcements you have made in the past sections. A few sources online can lead you on the correct kind of sections to use in different articles. In the event that you challenge suppositions, at that point you need to clarify why they don't hold up. </p> <h2>The Fundamentals of Good Topic Sentences for Paragraphs Research Papers Revealed </h2> <p>Thesis explanations empower the peruser comprehend what the reason for your entire exposition will bethey center around your essential thought. The entirety of the essential focuses should be briefly referenced in the review. It's additionally prudent to abstain from presenting new components in the last segment of your work, as it may occupy the peruser from the chief point. The main role of point sentences is to mention to the peruser what they're probably going to find out about in the paper they're going to peruse. </p> <p>There is a grouping of classes of words dependent on your subject and scholarly level. When addressed, understudies find that examining on the web might be a desolate and sub-par understanding. Research demonstrates there is a developing number of overweight kids in the created world and that there's a connection between the timeframe spent before screens and being overweight. Much research was done into how people learn dialects and what sort of people realize dialects most effectively. </p> <p>You likewise need to consider whether the paper is contentious, expository, or among different kinds. Be prepared that you can need to compose more than 1 draft or change your paper ordinarily. Your papers must present your underlying viewpoint. A few papers may require a theoretical. </p>

The Downside Risk of Compare/contrast Essay Samples That No One Is Talking About

<h1> The Downside Risk of Compare/differentiate Essay Samples That No One Is Talking About </h1> <h2>Compare/differentiate Essay Samples Help! </h2> <p>So as to present a perfect paper, you have to accomplish something other than stress the likenesses or contrasts. It will be fairly simple to find the distinctions yet the similitudes are significantly progressively hard to track down. On the off chance that you think contrasts rather than likenesses are to some degree progressively significant for your exposition, you should end up with focusing on contrasts, and the other way around. Normally, there are prominent contrasts between the two callings. </p> <p>An incredible look into article goes past an exceptionally basic posting of similitudes and contrasts to procure a significant explanation about a greater subject. When it's found your work was counterfeited, not exclusively will you more likely than not bomb that particular exposition however you may encounter more repercussions influencing your forthcoming instruction just as. To ensure you relate all the information you've inquired about in a point by point design, you should adhere to the recommended thoroughly analyze paper group by your teacher or the academe. Finding the ideal subject isn't the hardest activity in earth, you should simply to mull over a couple of elements. </p> <p>If you aren't that certain about your composing abilities or are using up all available time, there's an extraordinary methodology that will assist you with presenting the article which you require. The film is a mix of meetings, chronicle film. Therefore, you should take a brief period and reexamine your endeavor. </p> <p>A Venn graph might be utilized to sort the information. Essentially make two covering hovers, one for every last one of the themes which you are looking at. It's feasible for you to pick points that are related with the contrasts between the 2 societies, dialects or periods. </p> <p>Students are constantly mentioned to submit unmistakable assortments of articles, papers, reports, and so forth. They figure out how to break down data around two unique subjects. Understudies that need over a rundown of good themes may enlist proficient scholastic essayists online to gain the greatest grade with no particular endeavors. </p> <p>Students could be approached to make articles in almost every district of study. Understudies can choose from a great many thoroughly analyze exposition subjects yet the significant component to be considered is the chief point of the paper. </p> <p>When the author has the data that will enter the paper, they should simply start composing! Prior to composing a near article, you initially need to arm yourself with the data you require. You may utilize the proposed points as motivation for your own, or you could basically select to expound on one you appreciate the most. To begin with, similarly as some other piece of scholarly composition, a near paper should have an objective. </p> <p>Writing is an aptitude that somebody can learn. On the off chance that you are mentioned to create a look into exposition in center school, it would be very simple for you to start chipping away at your paper on the off chance that you have guides to work with. Not at all like the use of an instance of a look into article, you don't should be worried about literary theft. </p> <h2> Facts, Fiction and Compare/differentiate Essay Samples</h2> <p>A solid exposition will have an initial section that accompanies a proposal articulation and a finishing up passage. Extra an article essayist should likewise be able to give legitimate references on the contentions which he would need to remember for the passage. Presently the proposal proclamation can be made, and the specific subtleties can develop to be the sections. The subsequent one portrays exactly the same purposes of extraordinary subjects at the same time. </p> <p>Every bit of composing wi ll be made relying upon your necessities and the models you give. When composing any type of scholastic paper, an individual must have the option to get acquainted with the basics of composing. Preceding beginning any paper, you should get a comprehension of the best approach to compose it. By watching the contrasts between the two types of sacks, you will be ready to see that utilizing paper is superior to utilizing plastic. </p> <h2>Life, Death, and Compare/differentiate Essay Samples </h2> <p>Then you would focus on men inside the following segment. Subjects can be identified with each other, however they likewise should be unique, at any rate somewhat, so as to have something to portray. </p>

Writing an Essay On Video Games

Writing an Essay On Video GamesVideo games can be a wonderful way to pass the time and pass the assignment in school, but there are some things that you should consider when writing a gaming essay topic. By putting yourself in the shoes of the student, you will find that you are able to appreciate their time more than ever before. Not only is it great to be able to play the game for hours at a time, but it gives you a little more appreciation for what it takes to develop them and the different challenges they offer.One of the benefits of playing a game is that it allows you to be more involved with the story and a great example of this is in the life of the character. In the previous section, the protagonist was not necessarily the main character of the story. In this case, it was the story and it should also be treated in the same manner. The characters of the game need to be given more attention, but you also need to know what they are like outside of the game.You should remember t hat there are similarities between games and the real world, but there are some things that are unique to each one. The most important thing to remember about this is that the more you learn about the characters, the more the main characters learn about the events that are happening in the game. This is where the experience comes in. It is not only the characters' first experiences but yours as well.It is important to remember that what you write on your research material needs to be that which you would have read in the book or game itself. Do not discuss anything that you do not know or that is something that you do not think about every day.Just like any other group of people, we learn more from people who share our same interests, and by showing you have that kind of experience it is going to be easier for you to show you understand the characters and how they learn. As you progress through the game and learn more about it, you can show the world that you have the same kind of p assion for the characters that they have for the game.You can also turn to the internet for help with your research. Many times you can find great information by searching online forums and you will also be able to find links to sites that will allow you to download flash movies and listen to lessons in audio format. There are many people out there that would really benefit from the gaming experience, and you can help them by using the materials that are available to you.Of course, the fact that the game is considered a skill set and not a general point of view is very important, because it means that the students should be able to identify what they need to improve and that they need to get better at that specific skill. With any other part of the essay, you may not be able to match up with the requirements, but by including your own knowledge you will be able to better the overall paper.Writing in any genre is a great skill to have, but if you choose to include video games as a pa rt of your writing, you are better able to understand what it takes to be successful at writing about the subject. You should be able to show that you have the ability to take what you know about video games and apply it to the various essay topics you write.

How to Make a Term Paper Easy

<h1>How to Make a Term Paper Easy</h1><p>Making a research project is rarely simple. There are such huge numbers of subtleties to pay special mind to that it is practically incomprehensible not to forget about the primary subject of the paper, your own thoughts and contemplations. Nonetheless, there are consistently alternate ways that can assist you with making the research paper simpler and progressively beneficial. The following are a few hints to assist you with taking advantage of your term paper:</p><p></p><p>Include brief articulations from others in your paper. The composition of your paper ought to be short and to the point, so attempt to incorporate just the most applicable thoughts for each passage of your paper. On the off chance that you are lacking in time and would prefer not to go off theme, at that point attempt to incorporate brief notes about the composing style and the general subject of your paper.</p><p></ p><p>Avoid an excessive amount of composing on the double. Ensure that you don't wind up with a longwinded paper. It will be inefficient to compose all the essential focuses and the paper all simultaneously. Work out some key focuses first, at that point remember your fundamental thoughts for their individual passages, and ensure that you have included enough data for the whole article.</p><p></p><p>Keep your own style and feelings as a primary concern. Try not to feel forced to adjust to every other person's style and suppositions. Attempt to comprehend what works best for you, as every author is going to accompany their own style and perspective. You would prefer not to seem as though you are attempting to fit in.</p><p></p><p>Get the correct programming. Many research projects require a ton of composing and this is the place utilizing word processors or online word preparing projects can help. In the event that you are thin king that its hard to compose in view of the length of your paper, at that point attempt to get the product to support you and accelerate the procedure. Something very similar applies to those that are lacking in time as well.</p><p></p><p>Make an agenda and record the things that you have to achieve in your research project. Make a rundown of all the significant focuses and remember to include any essential subtleties for each segment. On a size of one to ten, this will be a decent reference to check your neutralize. By having an agenda you will have the option to check whether your paper is acceptable and in the event that you have to update it.</p><p></p><p>Make sure that you make your research paper as simple as conceivable by following these tips. On the off chance that you tail them, you will have the option to make a research paper that isn't just lucid however intriguing and accommodating to peruse as well.</p>

Essay Writing Tips

Essay Writing TipsFor anyone with a passion for academics, writing an essay has never been easier. In fact, since the Internet became more accessible for the general public, many people have found that they can even write their own essays online. An online supplemental essay sample is the perfect solution to enhance your writing ability and is now much easier than ever before. In this article, you will discover the various benefits of online supplemental essay samples and how to properly use them in order to improve your essay writing skills.You can find a multitude of online essays from different subjects. Some can be offered for free, while others require a fee in order to access the content. Regardless of what you choose, there are certain things that you need to keep in mind to ensure that you don't waste your time and money by trying to make the most out of the experience.Essays written online is usually not as polished or well-crafted as those published in traditional sources. This is due to the fact that the writers are simply not experienced in editing such essays. To ensure that you get the best value for your time and money, it is essential that you research a variety of websites in order to find the most suitable one. Each essay requires different formatting, grammar, and style. By getting expert guidance from experts in the field, you will be able to ensure that you receive high quality written work that can actually be published.Online essay samples are also an excellent way to gauge your writing abilities. Although it is important to find essays that will best suit your needs, you will definitely be able to see where you can make improvements. In this case, you will have a direct line to an expert who will help you make use of your strengths and weaknesses so that you are able to move on to the next level of essay writing. This ensures that you are able to polish up your skills in order to ensure that you get the job done the right way every time. The best place to start when looking for effective supplemental essay samples is to read some articles and blogs in order to gain a solid understanding of the subject matter. Aside from gaining an insight into the scope of the topic, you will also be able to review examples of essays published in different fields. Once you have this knowledge, it is time to head online and use a search engine to find websites that provide these written samples. You should be able to find these sites in order to get started and ensure that you are getting the best possible experience possible.Once you have found the right site, it is time to dive in and begin to focus on the writing process. Make sure that you spend time to practice the essay and take the time to understand how you are going to approach the document and how you will go about making your essay compelling. Make sure that you are not only studying the format of the document but also how you will be writing it. There are numerous techniq ues that you can utilize to make the best out of your experiences and ensure that you achieve the results that you are hoping for.When looking for online supplemental essay samples, it is important to remember that you will need to do your homework. Having the proper guidance, can help ensure that you get the best possible result and a workable essay that are both professional and eye-catching.

A Good Man Is Hard And Find By O Connor - 2281 Words

Flannery O’Connor impeccably portrays an anomalous family epitomizing the inevitability of fate in â€Å"A Good Man is Hard to Find†. In this short horror story, a family consisting of a grandmother, father, mother, two young children and a baby, adventure down to Florida where their vacation takes a bitter turn. While taking a hasty detour, the family bumps into the criminal, the Misfit, and is brutally murdered on the spot. In the short story, â€Å"A Good Man is Hard to Find†, O’Connor utilizes emblematic symbolism, indicative foreshadowing, and capricious setting to illustrate there is no escape from the inevitable path of disastrous fate. Through the whimsical setting, O’Connor illustrates illuminating imagery that intertwines eloquent details throughout â€Å"A Good Man is Hard to Find†. The short story is originally set in a nameless city in Georgia, where the family resides. When the family ventures out on a trip to Florida, they make numerous stops on the way—including Red Sammy s Famous Barbeque. The man and woman, Red Sam and his wife, are the owners of this strange restaurant, and work together to maintain and keep it running. In the line â€Å"the Tower was a long dark room with a counter at one end and tables at the other and dancing space in the middle†, O’Connor is allowing the readers to infer the roadside barbeque joint remains vacant for the majority of the year, except for the few peculiar families, such as this one, that occasionally make a stop on their family road tripShow MoreRelatedA Good Man Is Hard And Find By Flannery O Connor824 Words   |  4 PagesInstead, you should focus on the moral dilemma the character experiences and analyze how he/she wrestles with this dilemma beyond what is obvious in the plot. What literary elements draw out this conflict? When reading, A good man is hard to find by Flannery O Connor, the question intrigues the reader to read further, about the infamous Villian, The Misfit. The grandmother is the other key character in this short story. The older woman is overpowered by temptation, regardless of what her familyRead MoreA Good Man is Hard to Find by Flannery O ´Connor766 Words   |  4 PagesFlannery O’Connor: â€Å"A Good Man is Hard to Find† Flannery o Connor. Known as the southern United States, the second after Faulkner writer. A good man is hard to find the religious fable story, the story is very simple, an elderly woman with her son a family trip to Florida, due to the old woman wanted to see a supposed to be on the way but somehow thought in Tennessee plantation in Georgia, and the way for the old woman with a bad idea to turn over a car, then the escaped from prison thatRead MoreA Good Man Is Hard For Find By Flannery O Connor898 Words   |  4 PagesOne can imagine an old lady with a cat, who appreciates respect towards herself, is stylish and likes to take care of herself. She s elegant, yet a bit talkative and dramatic at the same time. In the story A Good Man Is Hard to Find Flannery O Connor introduces to a similar character, The grandmother who is sophisticated and conservative in some ways. The short story begins with how the grandmother wants to take a road trip to Tennessee while the rest of the family wants to visit FloridaRead MoreA Good Man Is Hard And Find By Flannery O Connor1190 Words   |  5 PagesIn Flannery O’Connor’s short story â€Å"A Good Man Is Hard to Find†, O’Connor tells the story mainly on the emphasis of the grandmothers prospective. The grandmother was never named in the short story, only leaving the reader to guess if this story was how O’Connor portrayed a feeling toward society and religion. In order for the reader to understand the point of view of the story, the reader must look at the back ground of the author. Born in Georgia, where the story takes place, O’Connor was raisedRead MoreA Good Man Is Hard For Find By Flannery O Connor972 Words   |  4 Pagesâ€Å"A Good Man Is Hard to Find,† by Flannery O’ Connor, is about a family going on a trip from Georgia to Florida. The gran dmother, who is old-fashion in her beliefs, tells her grandchildren stories on the road trip; one story leads them down a dirt road to find a house on an old plantation, which produces an unpleasant outcome. The author uses the grandmother’s voice and language to give an old southern appeal to the story, which causes the impression that those who live like her are considered moreRead MoreA Good Man Is Hard For Find By Flannery O Connor1356 Words   |  6 Pagesâ€Å"A Good Man is Hard to Find† was written by Flannery O Connor in the early 1950’s. The abnormal story of sudden viciousness in the provincial South opens discreetly, with a family arranging a get-away. The spouse, Bailey, his significant other, and their kids, John Wesley and June Star, all need to go to Florida. The grandma, Bailey s mom, in any case, needs to go to east Tennessee, where she has relatives, and she strongly endeavors to convince them to go there. Unfit to persuade them that theRead MoreA Good Man Is Hard For Find By Flannery O Connor1837 Words   |  8 Pages In the short story â€Å"A Good Man Is Hard To Find† Flannery O Connor uses the grandmother as a main character. Baileys mother in this story views herself as a truthful, wise and righteous lady throughout. She uses her manipulation, lies, and persuasiveness to her advantage but soon the reader learns how honest those views are. She quickly reveals herself as a different person when those traits she usually uses to get what she wants fails her. She can easily persuade someone to get her way, but howRead MoreSummary Of A Good Man Is Hard And Find By Flannery O Connor1114 Words   |  5 Pages Man is Hard to Find Theme Essay: Religion ENG1300/ Literature Anthony Copeland December 16, 2014 In the short story, â€Å"A Good Man is Hard to Find† by Flannery O’ Connor, the major theme in this story to me is how religion plays such a larger role in some lives more than others. The grandmother, a prime example for this, shows throughout the story that having â€Å"faith† isn’t a saving grace and misplaced faith could possibly get you killed. The major confrontationRead MoreA Good Man Is Hard to Find by Flannery O ´Connor698 Words   |  3 Pagesdown the embankment. The misfit says it would have been better for the family if the grandmother hadn’t â€Å"recognized† him. It seems like the misfit was pleased to be recognized by the grandma. The misfit recognizes himself not as a good man. He says he would be a different man if he were there to see whether if Jesus resurrects the dead or not. It seems as if even though the misfit says his father’s heart was made of gold, he did not like his father due to his father’s kna ck of handling authorities orRead MoreA Good Man Is Hard For Find By Flannery O Connor1230 Words   |  5 PagesHour:1 A Good Man is Hard to Find â€Å"Do you ever pray,† (9) In Flannery O’Connor’s short story, â€Å"A Good Man is Hard to Find,† two unlikely characters find themselves on an unexpected journey to find God. Christianity, the grace of God, and redemption are all used throughout the story. Religion is the underlying theme of the story through the title, the characters, and the details. The main purpose of â€Å"A Good Man is Hard to Find† is to convert others to Christianity. The title, â€Å"A Good Man is Hard

Research on the Facility Factors in the Hospital Healing Environmental

Question: Describe about the Healing Hospital a Daring Paradigm? Answer: Components Technology integration, therapeutic physical environment, culture of primary and loving care is considered as the important components of a healing hospital. Technology integration comprises offering patient with privacy and more security. The issues of security and patient privacy are very traumatic for care consumers. Hence, technology integration is beneficial to provide care consumers with few in-hospital entertainments, for instance offering them educational material about their health complications or other activities. Furthermore technically advanced medical devices are advantageous for the care consumers, as these can increase the performance while getting analysis results, such as: radiology report or blood report, which in turn assists to reduce the patients anxiety. Primary and loving care occur when personnel work together and take part in constructing care centered surroundings on each and individual patient. For example: patients can blow the bed-side buzzer and care personnel can walk down to the patients ward to check their needs immediately without any kind of hesitation and delay (Fan Jung, 2013). Loving care concept is said to be a thinking that shows individual patient is a patient for everyone. This component includes healing of care consumers by meeting their health, spiritual and emotional requirements. To build up a peaceful surrounding, physical changes associated with the hospitals are needed to implement if these alterations are not in place (Vellenga, 2008). For instance: maintaining silence within the ward while patients are sleeping. Peaceful circumstance generates stress free environments for care personnel, patients and their family members and for other care providers, which is very important to maintain and offer quality care. The philosophy of healing hospital is concentrated on holistic care and assistance for the care consumers and their family members. The entire healthcare sector should think about the execution of healing hospital philosophy, as this idea offers quality care and compassionate care to the clients that in turn increases professional satisfaction of the health care personnel. A biblical verse that matches the healing hospital physiology, explains about health and healing of care consumers so that the care consumers get benefit from peace and abundant security within their lives (Bible Knowledge, 2013). Healing hospital concept supports factors of the biblical verse. Care providers facilitate healing of patient spiritually, physically and emotionally, which offers the patient an understanding of safety and peace. Challenges Execution of the factors of healing hospital invite competitions and these challenges need to be overcome. Primary challenge is that the physician and other nursing staff who are involved with the concept of healing hospital, sometimes may find it difficult to accept all the patients as their own patients instead of categorizing them under his/her colleagues patient. Next challenging factor is that, while recruiting a nursing staff, the recruiter should have the understanding and knowledge about the applicant, whether he/she is really keen to work in the healthcare sector and eager to reach beyond for their patients and colleagues and whether the applicant has adequate qualification and eligibility to apply for the respective post. Healthcare providers allow client healing physically, spiritually and emotionally, which gives them a sense of peace and a sense of security. References Bible Knowledge,. (2013).Bible Verses About Healing - 89 Healing Verses of the Bible. Retrieved 19 February 2015, from https://www.bible-knowledge.com/healing-verses-of-the-bible/ Fan, X., Jung, T. (2013). Research on the Facility Factors in the Hospital Healing Environmental Design.AMM,357-360, 2044-2049. doi:10.4028/www.scientific.net/amm.357-360.2044 Vellenga, S. (2008). Hope for Healing: The Mobilization of Interest in Three Types of Religious Healing in the Netherlands since 1850.Social Compass,55(3), 330-350. doi:10.1177/0037768608093695

Lab Report on Yeast Fermentation Essay Example

Lab Report on Yeast Fermentation Paper The chemical reactions within yeast are facilitated by enzymes; most enzymes optimal temperature range is warm. The warmer the water, the more the enzymes are in their optimal temperature angle and the more efficiently they catalyst chemical reaction; this makes the fermentation proceed more quickly. In this experiment, the effect of variation of temperature on the fermentation of yeast was tested. If temperature affects the fermentation of the yeast, then the rate of yeast fermentation will change with the different levels of temperature. To perform this experiment the following materials were used: 3 empty, clean water bottles, 3 latex balloons, 3 rubber bands, glass measuring cup (1 -cup capacity), teaspoon, tablespoon, all-purpose flour, granulated sugar, 10 degree Celsius water, 29 degree Celsius water, 43 agree Celsius water, and 3 packets of active dry yeast. To start this experiment, each empty, dry water bottle was filled with one 1/4 ounce packet of active dry yeast, 1 teaspoon of granulated sugar, 2 tablespoons of all-purpose flour, and 1 cup of room temperature distilled water. A latex balloon was then secured on the top of each bottle with a rubber band. 3 glass bowls were filled with water of varying temperatures. One water bottle filled with the yeast solution was placed in a glass bowl at 10 degrees Celsius, one placed in a bowl of 29 degrees Celsius, and the other placed in a bowl at 43 degrees Celsius. We will write a custom essay sample on Lab Report on Yeast Fermentation specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Lab Report on Yeast Fermentation specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Lab Report on Yeast Fermentation specifically for you FOR ONLY $16.38 $13.9/page Hire Writer By keeping all glass bowls at their constant initial temperature, observations and results found that temperature does indeed have effect on the fermentation of yeast. The water bottle that was placed in the cold water (10 degrees Celsius) had no change after 20 minutes. The water bottle placed in the room temperature water (29 degrees Celsius) experienced change after 20 minutes; the solution slightly foamed inside the water bottle as the yeast fermented and the balloon inflated to a diameter of 21 h CM. The water bottle placed in the warm water (43 degrees Celsius) experienced change after 20 minutes as well; the solution created very much foam inside the water bottle (about 2 inches above initial solution volume level) and the balloon inflated to a diameter of 30 CM. The picture above was taken with an phone to show visual results gathered by the experiment conducted. In conclusion, the higher the temperature of the water in the glass bowl, the more fermentation the yeast had.

Role of Green Marketing in Sustainable Development -an Opportunity for Innovation Essays

Role of Green Marketing in Sustainable Development -an Opportunity for Innovation Essays Role of Green Marketing in Sustainable Development -an Opportunity for Innovation Essay Role of Green Marketing in Sustainable Development -an Opportunity for Innovation Essay Role of Green Marketing in Sustainable Development -An Opportunity for Innovation * Mrs.. Kajal Maheshwari Abstract- â€Å"Sustainability is the mother lode of innovations that yield both bottomline and topline returns The most forward-thinking and progressive businesses today are seeing environmental issues as an opportunity to innovate and change how they operate their companies, how they develop new products, and how they relate to stakeholders in the marketplace. Environmentalists, too, are seeing an opportunity to collaborate with business. They are taking a more open-minded view toward the role that business can play in solving big problems. The best way to succeed in making sustainability a source of value is to drive it deep into the organization and broadly across the enterprise is to go Green. What we call smokestack or tailpipe industries - the energy businesses, utilities, oil and gas, transportation, chemicals - they had to tackle these issues because of the significant impact theyve had. But now we see retailers and technology companies and services companies and hospitality and all sorts of new sectors that are embracing sustainability because theyre finding value there. This article briefly give idea about the companies General Electric, General Motors, Chevrolet volt, Pfizer and Novartis, energy companies like BP, HCL etc. investing in Ramp;D amp; innovation in environmental amp; clean tech area. This article covers terms and concepts of green marketing, briefly discuss why going green is important and also examine some of the reason that organizations are adopting a green marketing philosophy. These days, only marketing doesnt seem to be working as well as it has in the past. For sustainability and growth a marketer has to consider innovative environment friendly trends It also focuses some of the opportunities and challenges in green marketing. Therefore, implementing green marketing is pivotal to the sustainable development of industry.

Museum Essay Example | Topics and Well Written Essays - 250 words

Museum - Essay Example Museums can be broadly taken as custodians of society’s artefacts and specimens that may include art galleries. Museum always reflect public interest through their open invitation of visitors, promotion of deeper understanding and advancement of people enjoyment while supporting the sharing of authentic natural and cultural heritage. The other role of museum to the society is serving as a custodian of societies exhibits. Here, the museums collect, preserve, study, interpret and display both the tangible and intangible evidences of a society and its nature. Lastly museum serves as educational institution where physical forum is provided to help in carrying out important inquiries and investigations. Different types of museums exist depending on how they are managed, owned and funded. These museums include: National museums, Local authority museums, University museums, Independent museums, Historic properties and heritage sites, and National Trust properties. Other types of museums are Art Museums, Botanical Gardens, Children’s Museums, History Museums, Historic Houses/ Sites, Historical Societies, Living History, Sites, Military Museums/ Battlefields, Natural History Museums, Science Museums/ Science Centers and Special Interest

Co-parenting in familes of divorce Essay Example | Topics and Well Written Essays - 2500 words

Co-parenting in familes of divorce - Essay Example While encouraged by the family courts and state laws, a detailed co-parenting agreement is not designed by the courts; it is designed between the parents through an arbitrator if necessary. This essay looks first at a brief history of laws regarding child custody, and then presents four sample parenting agreements. Finally, the essay notes particulars with the language used by lawmakers and in parenting agreements, showing how gender-neutral language lends strength to the father’s position after divorce. Co-parenting is far more than a legal concept. It is a new way to structure a family that could potentially be divided by divorce. Even though the parents are not husband and wife to each other, they remain parents of any children, and must be able to exercise their parenting without too much interference from the other parent, and with the support of the other parent. Children develop in healthy ways when they have consistent parenting, whether their parents are married or divorced. Maintaining consistency requires divorced mothers and fathers to develop new ways of interacting with each other that are just about the kids, not their own adult disagreements. This is the essence of co-parenting, and when mothers and fathers cannot agree during a divorce, a co-parenting agreement may need to be drawn up through an arbitrator that provides structure for the continued relationship. Custody agreements that arise from divorces have many legal terms associated with them which often overlap: sole custody, joint custody, sole physical/joint legal, visitation, and many other variations of legal terms. None of these terms speaks to co-parenting; in fact, co-parenting is avoided by the courts because it requires a complex interaction between divorced parents which the court cannot be expected to regulate. Because courts have avoided this regulation and left it entirely up to parents to figure it out, tension and

Competitive Advantage and Objectives Analysis Essay Example for Free

Competitive Advantage and Objectives Analysis Essay Competitive advantage and objectives analysis go hand in hand in determining how marketers will determine product positioning. The main goal of a marketer is to create the image of the company or the product brand. Then the job becomes establishing or positioning the same image or brand into the target market. Positioning is putting the concept into the minds of the prospective consumer. It is important for a marketer to understand the different types of analysis and know how to compare the strengths and weaknesses of each type of analysis. In the following paper a comparison of this analysis will be introduced and explained. Different Types of Analysis Used Product Positioning Product positioning analysis is an important step in the marketing plan. Product positioning is when marketers design and image and value so that consumers in the target market understand how the product is important to them. The goal of marketers is to develop the image so it appeals to consumers and builds the competitive advantage. Product positioning is like the tactical factor or analysis that is part of the overall marketing strategy. It is important when developing the positioning strategy that each part of the mix is incorporated including price, how the product will be distributed, what type of advertising will be used, and most important how well will after sell customer service be generated. Level Two Heading Replace the level two heading with the words for your heading. The heading must be in bold font. Read more about APA headings on the APA Style Blog. Conclusion The closing paragraph is designed to bring the reader to your way of thinking if you are writing a persuasive essay, to understand relationships if you are writing a comparison/contrast essay, or simply to value the information you provide in an informational essay. The closing paragraph summarizes the key points from the supporting paragraphs without introducing any new information. References This is a hanging indent. To keep the hanging indent format, triple click your mouse on this line of text and replace the information with your reference entry. You can use the Reference and Citation Examples (Center for Writing ExcellenceTutorials and GuidesReference and Citation Examples) to help format your source information into a reference entry. The reference page always begins on the top of the next page after the conclusion.

Buffalo Springfield :: folk-rock country-rock

Aside from the Byrds, the only other band that had a tremendous influence on folk-rock and country-rock in the sixties was Buffalo Springfield. They were noted as a key impact upon the counter-culture of the sixties, and their music is symbolic of the turbulence and controversy that surfaced during harsh times of war. The group’s formation was coincidental and legendary. Stephen Stills and Richie Furay were driving on Sunset Boulevard in Los Angeles in early April 1966, when by chance they pulled up behind a tattered black Pontiac hearse bearing Canada license plates. The car held Neil Young, a Canadian Stills had crossed paths with earlier, and Bruce Palmer, a bass player. The two were on search of their musical dreams when they fused with Stills and Furay, and began to work for status as a rock and roll band. Buffalo Springfield was soon signed with Atco Records, and began producing their self-titled debut album. This record contained the famous song, â€Å"For What It’s Worth,† which transcended pop charts to become an anthem for an entire generation. Their second album, Buffalo Springfield Again, achieved great acclaim for the powerful songs from Stills, Young, and Furay.   Ã‚  Ã‚  Ã‚  Ã‚  Though Buffalo Springfield was established as the best folk-rock band in the sixties, the band was not intact for long. Even with the success that followed their popular albums, problems arose within the members of the group. Particularly, Stills and Young had stubborn, conflicting personalities. This lead to several rearrangements among members of the band. Young would often leave the group for long periods of time, while Palmer fought deportation.

Telstra

Background Telstra is a descendant of the Post Master General's (PMG) Department of the Australian Commonwealth Public Service. In 1975 telecommunications and postal functions were divided into two statutory commissions: Telecom Australia and Australia Post. Telecom Australia, the government-owned communications carrier, later merged with a much smaller government body, OTC, then responsible for international calls. Telecom rebranded itself as Telstra in the early 1990s. Telstra has faced competition since the late 1980s from competing providers.It retains ownership of the fixed-line telephone network, as well as one of two competing pay-tv and data cable networks. Other companies offering fixed-line services must therefore deal with Telstra. Competing telecommunication companies have constantly accused Telstra of overcharging for wholesale access to their networks the ACCC has often agreed but decisions by the regulator are slow. [1] Current Situation Australia’s leading tele communications and information Services Company, Telstra Corporation Ltd is well poised to deliver a high level of service in the highly competitive communications market in Australia and abroad.Telstra’s service offerings include: – Local, long-distance and international telephony services – Mobile telecommunications services – Data, Internet and online services – Wholesale services to other carriers – Telephone directories – Pay television services Telstra employs approximately 40,000 staff and generates revenues of some US$18 billion in its most recent fiscal year. [2] SWOT Analysis After careful deliberation, a SWOT (strength, weakness, opportunities & threats) analysis was developed that was reflected in a selection of OB (Organisational Behaviour) Theories that demonstrate the general abilities and framework of Telstra.All of these theories will be explored further with regard to how they shape policies, provide direction or lim it growth in relation to the SWOT analysis (Ref. to Appendix A). Issue Analysis Competition â€Å"Competitors use tactics like price reductions, new product introductions, and advertising campaigns to gain advantage over their rivals. Competition is most intense when there are many direct competitors, when industry growth is slow, or when the product or service cannot be differentiated in some way. † [3]Competition is only a recent challenge for Telstra as it had government protection and maintained an effective monopoly of telecommunications in Australia for many years. However, with the recent deregulation of the market and the increase in players, Telstra has increasingly been threatened with higher competition from competitors. The increase of players in this market will surely cause customers to go ‘shopping’ for the best deals, hence Telstra is being and will be forced further in the future to improve its’ image and offers so as to retain an effectiv e market share.Thus said, the telecommunications industry has changed as global sentiment towards telecommunications has turned negative in recent years, and has come to the stage where the market currently rewards commercial discipline and conservatism within the industry. [4] In the corrections that has followed these events, plus the collapse of the dotcoms and tier 2 Telcos, and the investment rebalancing post the millennium bug era, an estimated 3 trillion US dollars has been wiped off the value of Telco stocks worldwide in the last two years.The Australian industry has not escaped this market reaction, or the pressure that accompanies a sudden slowdown in revenue growth from the exciting ride of the nineties. But in this reporting period so far, the Australian telecommunications industry sees a number of carriers earning reasonable revenues and showing some signs of profit improvement, and many are experiencing growth in customers and market share. Most significantly, the firs t five years of open competition in Australia have delivered considerable benefits for consumers: lower prices, better service, more investment and innovation, and more choice. 5] According to Telstra staff, five years of open competition has also made Telstra a better company, a better competitor and a better servant of their customers. Telstra had to change and adapt, which they have – and they’re now seeing the benefits. Still, Telstra must retain some level of strength and influence over the telecommunications market as several of Telstra’s competitors complain that Telstra as a company is too large. Supposedly, they cannot compete against Telstra due to its size, range of services, and nationwide coverage.Telstra is too powerful, and its’ competitors are calling for ‘structural separation’, and dismantling Telstra into smaller companies that would run the wholesale network and serve retail customers. [6] Cost Competitiveness Cost competi tiveness is best described as keeping costs low in order to achieve profits and prices that are attractive to customers, in which Telstra can offer low prices by managing their costs and keeping them down. This means being efficient, accomplishing their goals by using their resources wisely, and minimizing waste. 7] With regard to cost competitiveness, Telstra is able to compete with the best in the market, although deregulation and the increase in telecommunications companies such as Optus and Vodafone are proving themselves as potential threats to Telstra’s dominance of the telecommunications market in Australia. Telstra continues to deliver on cost control. The cost performance of the company has been disciplined and underpins revenue performance. It is a prerequisite for success in providing value for their customers.Telstra also needs to take into consideration the challenge that sustained technological change creates for Australia’s telecommunications system. In additions, as a geographically vast country with a highly dispersed population, located at a great distance from its trading partners, Australia depends more heavily than other countries do on the quality, efficiency and innovativeness of its telecommunications system. As new technologies expand the benefits telecommunications can bring, Australians in particular, stand to gain from an environment that promotes prompt adoption and widespread use.Within three to five years, it is estimated the process of convergence will offer the greatest opportunities in this respect. â€Å"Convergence†, viewed from a technological perspective, refers to the process by which services that were previously supported over distinct communications infrastructures are integrated around a common, high capacity, digital platform. This brings with it the blurring of boundaries between once-distinct services and the entry of suppliers from previously separate markets into a now combining and necessari ly wider market place. [8]From the consumer perspective, convergence brings clear gains. Reliance on a common infrastructure allows efficiencies to be obtained, reducing costs and charges. That infrastructure’s high capacity allows new services to be offered, extending the range of content and applications that consumers can access. At the same time, the merging of markets brings previously separated suppliers into head-on competition – with all the benefits that competition yields. Although potentially a threat for Telstra as it may lose market share in particular areas, it is also an opportunity if it can take dvantage of lowering prices to attract more customers. This will depend on the strength of Telstra’s innovations in drawing customer’s attention, but also on way Telstra can uphold profits while lowering prices without staff cutbacks or branch closures. [9] It is against this backdrop that the impact of regulation needs to be assessed. By adding u ncertainty to what is already a highly uncertain environment, the current regulation of access discourages investment both by Telstra and by Telstra’s competitors.At the same time, the bias – in the direction of trying to set ever lower charges for access seekers, regardless of costs – that has emerged in ACCC decision-making distorts price signals and expectations in ways inimical to efficient investment and to technological change. This lack of any internally consistent, rigorous approach by the ACCC to decisions such as these is, in Telstra’s view, unjustifiable. It is no defence to say, as the ACCC does in its most recent submission to the Commission, that overall Telstra’s PSTN is profitable.Even putting aside the absurdities evident in the manner in which the ACCC has reached this assessment, the ACCC’s argument seems to imply that so long as Telstra is not â€Å"going under†, access pricing decisions can be taken without proper regard to their consequences for Telstra’s ability to recover costs and finance investments. No doubt, this decision comes as a huge threat to Telstra’s competitiveness in the communications industry and Telstra is set to potential lose a large slice of the market share or shareholder confidence, depending on how the company responds to the announcement.The reality is that at the margin, Telstra must allocate its funds among competing uses in the light not of the short term or immediate profitability of the grouping of services they support, but of their return over the lifetime of the assets being acquired. Even if it were the case that Telstra’s PSTN was â€Å"profitable† in some economically relevant sense today, it is the future profitability of the service that counts; and the ever strengthening competition in this area, combined with continued heavy-handed regulatory intervention, hardly makes investment in the CAN attractive when ompared to altern atives. No less importantly, the fact remains that the ACCC’s decisions, by setting access charges below cost, cannot but distort and depress investment in regulated assets, as the return on that investment to Telstra is reduced below the return it yields to consumers and service suppliers as a whole. It is these impacts at the margin, rather than aggregate comparisons of costs and revenues, that are economically relevant. Quality Quality can be measured in terms of performance, additional features, reliability (failure or breakdowns), and conformance to standards, durability, serviceability, and aesthetics. † In addition,† the excellence of a product, including such things as attractiveness, lack of defects, reliability, and long-term dependability. † defines the expectations that many people these days have of companies and consequently, the kind of service that Telstra endeavours to deliver. [10] The importance of quality, and standards for acceptable qua lity, has increased dramatically in recent years.Firms cannot get by offering poor quality products as they could a few years ago. Customers now demand high quality and value, and generally will accept nothing less. [11] Telstra’s performance in regional and rural Australia is constantly under scrutiny. Telstra welcomes this scrutiny because the level of improvement in service levels and performance in regional, rural and remote Australia over the past two years has been dramatic. [12] In recognition of the special needs of regional customers, Telstra Country Wide â„ ¢ was established in June 2000.According to Telstra, it was one of the best business decisions they ever took. Telstra Country Wide today services three million customers who account for more than $3 billion in revenue to Telstra, no doubt a strength in revenue for Telstra, although raises questions as to whether service is being reduced to make way for increased revenue. [13] Even so, remote customers can now make untimed local calls to community service towns hundreds of kilometres away, which better reflects the reality of life in rural Australia. Mobile coverage now reaches 97% of the population.To achieve this, Telstra has been working with the Federal Government to establish mobile services to smaller towns and to improve the quality of mobile connections nationwide. [14] Speed In the Information Age, speed is everything to nearly everyone, which makes it a priority for Telstra to deliver the kind of services that people expect. While Telstra’s services in rural Australia are often reported to be lacking in terms of connection times for phone and internet, as well as the ability of Telstra staff to respond to customer requests or complaints, new technologies are being sought that can reduce these problems.Hence, how fast can Telstra develop and get a new product to market? How quickly can they respond to customer’s requests? Telstra is far better off if they are faste r than the competition and if they can respond quickly to their competitors’ actions. [15] Therefore, Telstra has seen an opportunity in this to respond to people’s needs and increasingly has promoted ‘broadband’ as a viable, effective and efficient way of ensuring speed in communications.Broadband is growing across Australia because people are attracted to faster download times and having a permanent online connection. [16] Broadband enables a high-speed permanent Internet connection. It’s about faster Internet speeds, increased capacity and capabilities and more compelling content. A modem is needed, but there are no dial in access numbers to connect to. [17] Innovations Whether it is a change in technology; a departure from previous ways of doing things or introduction of new products, innovation is something that most uccessful companies possess and use to further either market share or consumer satisfaction. Depending on Telstra’s compet itiveness and creativity, innovation can be a huge opportunity in grasping larger market shares and customers, or it can be a threat if other companies are more innovative. Telstra has managed to use innovative ideas to shape its’ success and satisfy consumer demands, some of the latest innovations being the Homeline Plans, Telstra Rewards Options, Homelink ® 1800 and Telstra Mobile CDMA. 18] Homeline plans allows the customer to select options that best suit them, whether they have friends and family close by, in another state or another country and whether they make lots of calls every day or just a few each week, in order to bring about maximum savings. [19] Telstra Rewards Options gives the customer the chance to save 5% or 10% on their phone bill by combining their Telstra home phone, Telstra Mobile and Telstra BigPondâ„ ¢, as well as having the added convenience of only one bill.Homelink ® 1800 makes it easy for a family member to call home – and they don' t need cash or special cards. [20] Telstra Mobile CDMA is used particularly in rural regions of Australia and offers: call clarity and security; network security lock; background noise suppression; and call clarity and security. Because CDMA uses a more sophisticated system of transmitting voice signals, the phone is not dissimilar to talking on a normal phone. What's more, CDMA signals are almost impossible to decipher if they are intercepted by eavesdroppers, which means conversations are more secure.Increasingly, more of Telstra’s revenues will come from their operations overseas. They will continue to see popular innovations, both overseas and in Australia, that will change the way people work, learn, communicate and receive information and entertainment. [21] In international growth, Telstra’s focus is on business mobiles, data and Internet, particularly in the Asia and Pacific Region, which is where it is felt that a good commercial history and experience there w ill help in realising opportunities for shareholders.Telstra’s investments in Asia have provided them with a platform for regional growth. [22] Downsizing Put simply, downsizing is the planned elimination of positions or jobs, and has caused its fair share of controversy surrounding companies in recent times that are laying off large numbers of workers and sacrificing customer service at the expense of large profits and boosting investor confidence. [23]Although historically, layoffs tend to affect manufacturing firms and operative level workers in particular, the most recent cycle of downsizing has focused on delivering and eliminating bureaucratic structures, and hence, â€Å"white collar† middle managers have been those chiefly affected. [24] Hence, firms such as Telstra should avoid excessive (cyclical) hiring to help reduce the need to engage in major or multiple downsizings.Beyond that, firms must avoid common mistakes such as making slow, small, frequent layoffs ; implementing voluntary early retirement programs that entice the best people to leave; or laying off so many people that company’s work can no longer be performed. [25] Therefore, caution must be sought when laying off any amount of workers, as the company must maintain job satisfaction as a strength as well as be focused on customer service in order to avoid customer dissatisfaction and hence customers going to competitors. 26] Recommendations After reviewing Telstra and comparing what they do with other business similar to theirs, I have put together a new and innovative way for Telstra to revitalise and recreate their business, this will not only improve customer service but also improve productively as this will allow many processes to be completed much faster by not needing to deal with the usual misunderstandings and confusion associated with some of their services.At present Telstra could be said to be in two worlds that of the typical bureaucratic society, which oft en is seen in public sectors, and that of new technology where by Telstra is highly involved with the introduce of new technology, yet in many ways these changes have results in more issues relating to people not understanding how to use the new technology correctly, this not includes both employees as well as their clients. Such issues as these are common when new technology is introduced, yet with a business such as Telstra which already has a variety of customer service problems, this new technology has added to their worries.The only way that Telstra can overcome these issues is by combining them, to create new innovated ideas that not only still allow human to human interaction but also makes better use of technology to not only improve customer service but also to speed it up. After considering the strengths, weaknesses, opportunities and threats to Telstra with regard to it, it is fair to comment Telstra is well poised to continue to play a large part in the Australasian tele communications market. While Telstra is by many standards a very successful company, much of that success lay behind government protection.However, with the deregulation of the telecommunications market, the future is less certain for Telstra and more competition may threaten its market share and cause the company to improve its services. However, this should be viewed positively as an opportunity for Telstra to move forward, in particular expanding into Asia, and be seen as a company that can support itself. This increased competition will in time show Telstra’s true strengths and weaknesses in the field of telecommunications and if the company can hold its place in the Australian telecommunications industry. Reference List Interview Five Telstra Employees (They want to remain anonymous) Books – Bateman & Snell, Management: Competing in the New Era, McGraw-Hill Irwin, New York, 2002 – Kelly, J. (1969). Organizational Behaviour, USA: Irwin – McShane, S an d Travaglione, T. (2003). Organisational Behaviour On The Pacific Rim, Sydney, McGraw-Hill – Robbins, Bergman, Stagg & Coulter (2003). Management, 3rd Edition, Pearson Education Australia – Robbins, S. P. , Waters-Marsh, T. , Cacioppe, R. , and Millet, B. (1994). Organisational Behaviour. Leading and Managing in Australia and New Zealand. Sydney: Prentice Hall – Organisational Behaviour.Leading and Managing in Australia and New Zealand. Sydney: Prentice Hall – Sayles, L and Strauss, G. (1966). Human Behaviour In Organizations, USA: Prentice Hall Websites – Dr Ziggy Switkowski, Ex Chief Executive Officer, Telstra Corporation Limited. – Available:http://www. telstra. com. au/newsroom/speech. cfm? Speech=22001 [23/ 9/05]. – Glossary Terms, Available: http://www. ots. treas. gov/glossary/gloss-m. html [24/09/05] – Marketing Strategy, Available: http://www. tutor2u. net/business/gcse/marketing_strategy_introduction. htm [24/09/05] à ¢â‚¬â€œ Telstra Facts – http://www. absoluteastronomy. om/encyclopedia/t/te/telstra. htm [24/09/05]. – Telstra Just Too Good. Available: http://www. telstra. com. au/regulatory/docs/lr-104969Ziggy_ope_ed_struct_sep. doc [25/09/05] – Telstra Options. Available: http://www. telstra. com. au/telstraoptions/ [26/09/05] – Telstra Corporation Ltd, History – http://www. telstra. com. au/corporate/index. cfm? tR=1 [23/09/05]. – TLS, Telstra Corporation Ltd – How we are driving growth to build shareholders. Available: http://www. connect4. com. au/ar/01/tls01_6. htm [23/09/05]. – TLS, Telstra Corporation Ltd – 4 Key Strategic Areas 2001.Available:http://www. connect4. com. au/ar/01/tls01_3. html [ 29/09/05]. – TLS, Telstra Corporation Ltd – Chairman and CEO’s Message – 2001. Available:http://www. conect4. com. au/ar/01/tls01_5. htm [24/09/05]. – TLS, Telstra Corporaton Ltd – Domestic Reta il – 2001. Available: http://www. connect4. com. au/ar/01/tls01_8. htm [24/09/05]. – TLS, Telstra Corporation Ltd – How we are Driving Growth to Build Shareholders. Available:http://www. connect4. com. au/ar/01/tls01_6. htm [23/09/05] – Wikipedia Encyclopaedia, Available: http://en. wikipedia. org/wiki/Marketing_research [24/09/05]E – Journals – Brenner, O. C. , Singer, Marc G. Management Quarterly. Washington (1984). Vol. 25, Iss. 2, pg. 14 , 7 pgs (ProQuest database, ANU) – Cooper, R. C. C. C. L. (2002) Does privatization affect corporate culture and employee wellbeing? Journal of Managerial Psychology, 17, 21 – 49 (ProQuest database, ANU) – Dotson, L. (2004) 10 Ways To Improve Your Customer Service – E. C. Pasour, J. (1983) Privatization: Is it the Answer? The Freeman – Lovata, Linda M. MIS Quarterly. Minneapolis. Jun (1987). Vol 11. Iss. 2, pg. 147, 3 pgs (ProQuest database, ANU) – Wettenhall, R. Privatization in Australia: How Much and What Impacts? Canberra, Uni of Canberra. – Simintiras, Antonis C. , Lancaster, Geoffrey A. Management Decision. London (1991). Vol. 29, Iss. 4, pg. 22, 6 pgs (ProQuest database, ANU) Note: Assortments of lectures and tutorial notes have been used from Organisational Behaviour G. Appendixes SWOT Analysis of Telstra |Strengths |Weaknesses | | | |Competitive Pricing |Rural Services | |Global Nature of Competition: competing overseas eg. South-East Asia |Mobile Phone Coverage / Quality | |Internet Access – BigPondâ„ ¢ Home available across Australia for the cost|Broadband Access / Quality | |of a local call. Broadband ADSL | | |CDMA Network Coverage 97. 1% of Australian pop. Largest cellular | | |mobile coverage in Australia | | |Options to suit everyone: Combining Phone/Mobile/ Internet Bills | | |Phone Range (Landline / Mobile) | | |Directories – White & Yellow Pages (standard / electronic) | | |Opportunities |Threat s | | | | |New / Innovative Products |Increase in Competition (Optus, Vodafone, Transact etc) | |Extend services & the market share of Telstra into other counties |Lose of employment due to technology or cut cost measures | |Improving and Expanding product and service offerings in Australia |The government selling the rest of Telstra (privatisation) | ———————– [1] Telstra Facts – http://www. absoluteastronomy. com/encyclopedia/t/te/telstra. htm [24/09/05]. [2] History, Telstra Corporation Ltd – http://www. telstra. com. au/corporate/index. cfm? tR=1 [23/09/05]. [3] Bateman & Snell, op. cit, p. 53 [4] Dr Ziggy Switkowski, Ex Chief Executive Officer, Telstra Corporation Limited. Available:http://www. telstra. com. au/newsroom/speech. cfm? Speech=22001 [23 September 2005]. [5] ibid [6] Telstra Just Too Good.Available: http://www. telstra. com. au/regulatory/docs/lr-104969Ziggy_ope_ed_struct_sep. doc [25 September 2 005]. [7] Bateman & Snell, Management: Competing in the New Era, McGraw-Hill Irwin, New York, 2002, Glossary (G-2) [8] ibid [9] ibid [10] ibid p. 12 [11] Bateman & Snell, op. cit, Glossary (G-7) [12] Dr Ziggy Switkowski, Ex Chief Executive Officer, Telstra Corporation Limited. Available:http://www. telstra. com. au/newsroom/speech. cfm? Speech=22001 [23 September 2005]. [13] ibid [14] TLS, Telstra Corporation Ltd – Domestic Retail – 2001. Available: http://www. connect4. com. au/ar/01/tls01_8. htm [24 September 2005]. [15] Bateman & Snell, op. cit p. 12 16] Dr Ziggy Switkowski, Ex Chief Executive Officer, Telstra Corporation Limited. Available:http://www. telstra. com. au/newsroom/speech. cfm? Speech=22001 [23 September 2005]. [17] TLS, Telstra Corporation Ltd – How we are Driving Growth to Build Shareholders. Available:http://www. connect4. com. au/ar/01/tls01_6. htm [23 September 2005]. [18] Bateman & Snell, op. cit, Glossary (G-4) [19] Telstra Options. Availa ble: http://www. telstra. com. au/telstraoptions/ [26 September 2005]. [20] ibid [21] Dr Ziggy Switkowski, Ex Chief Executive Officer, Telstra Corporation Limited. Available: ,- !† ? ?  µ  ¶  · E  § ? I I c ) * + – L M N ocUcUcUcEUcEc · iPiPiPiPiPiPi1hchttp://www. telstra. com. au/newsroom/speech. cfm? Speech=22001 [23 September 2005]. [22] TLS, Telstra Corporation Ltd – How we are Driving Growth to Build Shareholders. Available:http://www. connect4. com. au/ar/01/tls01_6. htm [23 September 2005]. [23] Bateman & Snell, op. cit, Glossary (G-3) [24] ibid p. 283 [25] TLS, Telstra Corporation Ltd – Chairman and CEO’s Message – 2001. Available:http://www. conect4. com. au/ar/01/tls01_5. htm [24 September 2005]. [26] Cooper, R. C. C. C. L. (2002) Does privatization affect corporate culture and employee wellbeing? Journal of Managerial Psychology, 17, 21 – 49 (ProQuest database, ANU) Telstra Background Telstra is a descendant of the Post Master General's (PMG) Department of the Australian Commonwealth Public Service. In 1975 telecommunications and postal functions were divided into two statutory commissions: Telecom Australia and Australia Post. Telecom Australia, the government-owned communications carrier, later merged with a much smaller government body, OTC, then responsible for international calls. Telecom rebranded itself as Telstra in the early 1990s. Telstra has faced competition since the late 1980s from competing providers.It retains ownership of the fixed-line telephone network, as well as one of two competing pay-tv and data cable networks. Other companies offering fixed-line services must therefore deal with Telstra. Competing telecommunication companies have constantly accused Telstra of overcharging for wholesale access to their networks the ACCC has often agreed but decisions by the regulator are slow. [1] Current Situation Australia’s leading tele communications and information Services Company, Telstra Corporation Ltd is well poised to deliver a high level of service in the highly competitive communications market in Australia and abroad.Telstra’s service offerings include: – Local, long-distance and international telephony services – Mobile telecommunications services – Data, Internet and online services – Wholesale services to other carriers – Telephone directories – Pay television services Telstra employs approximately 40,000 staff and generates revenues of some US$18 billion in its most recent fiscal year. [2] SWOT Analysis After careful deliberation, a SWOT (strength, weakness, opportunities & threats) analysis was developed that was reflected in a selection of OB (Organisational Behaviour) Theories that demonstrate the general abilities and framework of Telstra.All of these theories will be explored further with regard to how they shape policies, provide direction or lim it growth in relation to the SWOT analysis (Ref. to Appendix A). Issue Analysis Competition â€Å"Competitors use tactics like price reductions, new product introductions, and advertising campaigns to gain advantage over their rivals. Competition is most intense when there are many direct competitors, when industry growth is slow, or when the product or service cannot be differentiated in some way. † [3]Competition is only a recent challenge for Telstra as it had government protection and maintained an effective monopoly of telecommunications in Australia for many years. However, with the recent deregulation of the market and the increase in players, Telstra has increasingly been threatened with higher competition from competitors. The increase of players in this market will surely cause customers to go ‘shopping’ for the best deals, hence Telstra is being and will be forced further in the future to improve its’ image and offers so as to retain an effectiv e market share.Thus said, the telecommunications industry has changed as global sentiment towards telecommunications has turned negative in recent years, and has come to the stage where the market currently rewards commercial discipline and conservatism within the industry. [4] In the corrections that has followed these events, plus the collapse of the dotcoms and tier 2 Telcos, and the investment rebalancing post the millennium bug era, an estimated 3 trillion US dollars has been wiped off the value of Telco stocks worldwide in the last two years.The Australian industry has not escaped this market reaction, or the pressure that accompanies a sudden slowdown in revenue growth from the exciting ride of the nineties. But in this reporting period so far, the Australian telecommunications industry sees a number of carriers earning reasonable revenues and showing some signs of profit improvement, and many are experiencing growth in customers and market share. Most significantly, the firs t five years of open competition in Australia have delivered considerable benefits for consumers: lower prices, better service, more investment and innovation, and more choice. 5] According to Telstra staff, five years of open competition has also made Telstra a better company, a better competitor and a better servant of their customers. Telstra had to change and adapt, which they have – and they’re now seeing the benefits. Still, Telstra must retain some level of strength and influence over the telecommunications market as several of Telstra’s competitors complain that Telstra as a company is too large. Supposedly, they cannot compete against Telstra due to its size, range of services, and nationwide coverage.Telstra is too powerful, and its’ competitors are calling for ‘structural separation’, and dismantling Telstra into smaller companies that would run the wholesale network and serve retail customers. [6] Cost Competitiveness Cost competi tiveness is best described as keeping costs low in order to achieve profits and prices that are attractive to customers, in which Telstra can offer low prices by managing their costs and keeping them down. This means being efficient, accomplishing their goals by using their resources wisely, and minimizing waste. 7] With regard to cost competitiveness, Telstra is able to compete with the best in the market, although deregulation and the increase in telecommunications companies such as Optus and Vodafone are proving themselves as potential threats to Telstra’s dominance of the telecommunications market in Australia. Telstra continues to deliver on cost control. The cost performance of the company has been disciplined and underpins revenue performance. It is a prerequisite for success in providing value for their customers.Telstra also needs to take into consideration the challenge that sustained technological change creates for Australia’s telecommunications system. In additions, as a geographically vast country with a highly dispersed population, located at a great distance from its trading partners, Australia depends more heavily than other countries do on the quality, efficiency and innovativeness of its telecommunications system. As new technologies expand the benefits telecommunications can bring, Australians in particular, stand to gain from an environment that promotes prompt adoption and widespread use.Within three to five years, it is estimated the process of convergence will offer the greatest opportunities in this respect. â€Å"Convergence†, viewed from a technological perspective, refers to the process by which services that were previously supported over distinct communications infrastructures are integrated around a common, high capacity, digital platform. This brings with it the blurring of boundaries between once-distinct services and the entry of suppliers from previously separate markets into a now combining and necessari ly wider market place. [8]From the consumer perspective, convergence brings clear gains. Reliance on a common infrastructure allows efficiencies to be obtained, reducing costs and charges. That infrastructure’s high capacity allows new services to be offered, extending the range of content and applications that consumers can access. At the same time, the merging of markets brings previously separated suppliers into head-on competition – with all the benefits that competition yields. Although potentially a threat for Telstra as it may lose market share in particular areas, it is also an opportunity if it can take dvantage of lowering prices to attract more customers. This will depend on the strength of Telstra’s innovations in drawing customer’s attention, but also on way Telstra can uphold profits while lowering prices without staff cutbacks or branch closures. [9] It is against this backdrop that the impact of regulation needs to be assessed. By adding u ncertainty to what is already a highly uncertain environment, the current regulation of access discourages investment both by Telstra and by Telstra’s competitors.At the same time, the bias – in the direction of trying to set ever lower charges for access seekers, regardless of costs – that has emerged in ACCC decision-making distorts price signals and expectations in ways inimical to efficient investment and to technological change. This lack of any internally consistent, rigorous approach by the ACCC to decisions such as these is, in Telstra’s view, unjustifiable. It is no defence to say, as the ACCC does in its most recent submission to the Commission, that overall Telstra’s PSTN is profitable.Even putting aside the absurdities evident in the manner in which the ACCC has reached this assessment, the ACCC’s argument seems to imply that so long as Telstra is not â€Å"going under†, access pricing decisions can be taken without proper regard to their consequences for Telstra’s ability to recover costs and finance investments. No doubt, this decision comes as a huge threat to Telstra’s competitiveness in the communications industry and Telstra is set to potential lose a large slice of the market share or shareholder confidence, depending on how the company responds to the announcement.The reality is that at the margin, Telstra must allocate its funds among competing uses in the light not of the short term or immediate profitability of the grouping of services they support, but of their return over the lifetime of the assets being acquired. Even if it were the case that Telstra’s PSTN was â€Å"profitable† in some economically relevant sense today, it is the future profitability of the service that counts; and the ever strengthening competition in this area, combined with continued heavy-handed regulatory intervention, hardly makes investment in the CAN attractive when ompared to altern atives. No less importantly, the fact remains that the ACCC’s decisions, by setting access charges below cost, cannot but distort and depress investment in regulated assets, as the return on that investment to Telstra is reduced below the return it yields to consumers and service suppliers as a whole. It is these impacts at the margin, rather than aggregate comparisons of costs and revenues, that are economically relevant. Quality Quality can be measured in terms of performance, additional features, reliability (failure or breakdowns), and conformance to standards, durability, serviceability, and aesthetics. † In addition,† the excellence of a product, including such things as attractiveness, lack of defects, reliability, and long-term dependability. † defines the expectations that many people these days have of companies and consequently, the kind of service that Telstra endeavours to deliver. [10] The importance of quality, and standards for acceptable qua lity, has increased dramatically in recent years.Firms cannot get by offering poor quality products as they could a few years ago. Customers now demand high quality and value, and generally will accept nothing less. [11] Telstra’s performance in regional and rural Australia is constantly under scrutiny. Telstra welcomes this scrutiny because the level of improvement in service levels and performance in regional, rural and remote Australia over the past two years has been dramatic. [12] In recognition of the special needs of regional customers, Telstra Country Wide â„ ¢ was established in June 2000.According to Telstra, it was one of the best business decisions they ever took. Telstra Country Wide today services three million customers who account for more than $3 billion in revenue to Telstra, no doubt a strength in revenue for Telstra, although raises questions as to whether service is being reduced to make way for increased revenue. [13] Even so, remote customers can now make untimed local calls to community service towns hundreds of kilometres away, which better reflects the reality of life in rural Australia. Mobile coverage now reaches 97% of the population.To achieve this, Telstra has been working with the Federal Government to establish mobile services to smaller towns and to improve the quality of mobile connections nationwide. [14] Speed In the Information Age, speed is everything to nearly everyone, which makes it a priority for Telstra to deliver the kind of services that people expect. While Telstra’s services in rural Australia are often reported to be lacking in terms of connection times for phone and internet, as well as the ability of Telstra staff to respond to customer requests or complaints, new technologies are being sought that can reduce these problems.Hence, how fast can Telstra develop and get a new product to market? How quickly can they respond to customer’s requests? Telstra is far better off if they are faste r than the competition and if they can respond quickly to their competitors’ actions. [15] Therefore, Telstra has seen an opportunity in this to respond to people’s needs and increasingly has promoted ‘broadband’ as a viable, effective and efficient way of ensuring speed in communications.Broadband is growing across Australia because people are attracted to faster download times and having a permanent online connection. [16] Broadband enables a high-speed permanent Internet connection. It’s about faster Internet speeds, increased capacity and capabilities and more compelling content. A modem is needed, but there are no dial in access numbers to connect to. [17] Innovations Whether it is a change in technology; a departure from previous ways of doing things or introduction of new products, innovation is something that most uccessful companies possess and use to further either market share or consumer satisfaction. Depending on Telstra’s compet itiveness and creativity, innovation can be a huge opportunity in grasping larger market shares and customers, or it can be a threat if other companies are more innovative. Telstra has managed to use innovative ideas to shape its’ success and satisfy consumer demands, some of the latest innovations being the Homeline Plans, Telstra Rewards Options, Homelink ® 1800 and Telstra Mobile CDMA. 18] Homeline plans allows the customer to select options that best suit them, whether they have friends and family close by, in another state or another country and whether they make lots of calls every day or just a few each week, in order to bring about maximum savings. [19] Telstra Rewards Options gives the customer the chance to save 5% or 10% on their phone bill by combining their Telstra home phone, Telstra Mobile and Telstra BigPondâ„ ¢, as well as having the added convenience of only one bill.Homelink ® 1800 makes it easy for a family member to call home – and they don' t need cash or special cards. [20] Telstra Mobile CDMA is used particularly in rural regions of Australia and offers: call clarity and security; network security lock; background noise suppression; and call clarity and security. Because CDMA uses a more sophisticated system of transmitting voice signals, the phone is not dissimilar to talking on a normal phone. What's more, CDMA signals are almost impossible to decipher if they are intercepted by eavesdroppers, which means conversations are more secure.Increasingly, more of Telstra’s revenues will come from their operations overseas. They will continue to see popular innovations, both overseas and in Australia, that will change the way people work, learn, communicate and receive information and entertainment. [21] In international growth, Telstra’s focus is on business mobiles, data and Internet, particularly in the Asia and Pacific Region, which is where it is felt that a good commercial history and experience there w ill help in realising opportunities for shareholders.Telstra’s investments in Asia have provided them with a platform for regional growth. [22] Downsizing Put simply, downsizing is the planned elimination of positions or jobs, and has caused its fair share of controversy surrounding companies in recent times that are laying off large numbers of workers and sacrificing customer service at the expense of large profits and boosting investor confidence. [23]Although historically, layoffs tend to affect manufacturing firms and operative level workers in particular, the most recent cycle of downsizing has focused on delivering and eliminating bureaucratic structures, and hence, â€Å"white collar† middle managers have been those chiefly affected. [24] Hence, firms such as Telstra should avoid excessive (cyclical) hiring to help reduce the need to engage in major or multiple downsizings.Beyond that, firms must avoid common mistakes such as making slow, small, frequent layoffs ; implementing voluntary early retirement programs that entice the best people to leave; or laying off so many people that company’s work can no longer be performed. [25] Therefore, caution must be sought when laying off any amount of workers, as the company must maintain job satisfaction as a strength as well as be focused on customer service in order to avoid customer dissatisfaction and hence customers going to competitors. 26] Recommendations After reviewing Telstra and comparing what they do with other business similar to theirs, I have put together a new and innovative way for Telstra to revitalise and recreate their business, this will not only improve customer service but also improve productively as this will allow many processes to be completed much faster by not needing to deal with the usual misunderstandings and confusion associated with some of their services.At present Telstra could be said to be in two worlds that of the typical bureaucratic society, which oft en is seen in public sectors, and that of new technology where by Telstra is highly involved with the introduce of new technology, yet in many ways these changes have results in more issues relating to people not understanding how to use the new technology correctly, this not includes both employees as well as their clients. Such issues as these are common when new technology is introduced, yet with a business such as Telstra which already has a variety of customer service problems, this new technology has added to their worries.The only way that Telstra can overcome these issues is by combining them, to create new innovated ideas that not only still allow human to human interaction but also makes better use of technology to not only improve customer service but also to speed it up. After considering the strengths, weaknesses, opportunities and threats to Telstra with regard to it, it is fair to comment Telstra is well poised to continue to play a large part in the Australasian tele communications market. While Telstra is by many standards a very successful company, much of that success lay behind government protection.However, with the deregulation of the telecommunications market, the future is less certain for Telstra and more competition may threaten its market share and cause the company to improve its services. However, this should be viewed positively as an opportunity for Telstra to move forward, in particular expanding into Asia, and be seen as a company that can support itself. This increased competition will in time show Telstra’s true strengths and weaknesses in the field of telecommunications and if the company can hold its place in the Australian telecommunications industry. Reference List Interview Five Telstra Employees (They want to remain anonymous) Books – Bateman & Snell, Management: Competing in the New Era, McGraw-Hill Irwin, New York, 2002 – Kelly, J. (1969). Organizational Behaviour, USA: Irwin – McShane, S an d Travaglione, T. (2003). Organisational Behaviour On The Pacific Rim, Sydney, McGraw-Hill – Robbins, Bergman, Stagg & Coulter (2003). Management, 3rd Edition, Pearson Education Australia – Robbins, S. P. , Waters-Marsh, T. , Cacioppe, R. , and Millet, B. (1994). Organisational Behaviour. Leading and Managing in Australia and New Zealand. Sydney: Prentice Hall – Organisational Behaviour.Leading and Managing in Australia and New Zealand. Sydney: Prentice Hall – Sayles, L and Strauss, G. (1966). Human Behaviour In Organizations, USA: Prentice Hall Websites – Dr Ziggy Switkowski, Ex Chief Executive Officer, Telstra Corporation Limited. – Available:http://www. telstra. com. au/newsroom/speech. cfm? Speech=22001 [23/ 9/05]. – Glossary Terms, Available: http://www. ots. treas. gov/glossary/gloss-m. html [24/09/05] – Marketing Strategy, Available: http://www. tutor2u. net/business/gcse/marketing_strategy_introduction. htm [24/09/05] à ¢â‚¬â€œ Telstra Facts – http://www. absoluteastronomy. om/encyclopedia/t/te/telstra. htm [24/09/05]. – Telstra Just Too Good. Available: http://www. telstra. com. au/regulatory/docs/lr-104969Ziggy_ope_ed_struct_sep. doc [25/09/05] – Telstra Options. Available: http://www. telstra. com. au/telstraoptions/ [26/09/05] – Telstra Corporation Ltd, History – http://www. telstra. com. au/corporate/index. cfm? tR=1 [23/09/05]. – TLS, Telstra Corporation Ltd – How we are driving growth to build shareholders. Available: http://www. connect4. com. au/ar/01/tls01_6. htm [23/09/05]. – TLS, Telstra Corporation Ltd – 4 Key Strategic Areas 2001.Available:http://www. connect4. com. au/ar/01/tls01_3. html [ 29/09/05]. – TLS, Telstra Corporation Ltd – Chairman and CEO’s Message – 2001. Available:http://www. conect4. com. au/ar/01/tls01_5. htm [24/09/05]. – TLS, Telstra Corporaton Ltd – Domestic Reta il – 2001. Available: http://www. connect4. com. au/ar/01/tls01_8. htm [24/09/05]. – TLS, Telstra Corporation Ltd – How we are Driving Growth to Build Shareholders. Available:http://www. connect4. com. au/ar/01/tls01_6. htm [23/09/05] – Wikipedia Encyclopaedia, Available: http://en. wikipedia. org/wiki/Marketing_research [24/09/05]E – Journals – Brenner, O. C. , Singer, Marc G. Management Quarterly. Washington (1984). Vol. 25, Iss. 2, pg. 14 , 7 pgs (ProQuest database, ANU) – Cooper, R. C. C. C. L. (2002) Does privatization affect corporate culture and employee wellbeing? Journal of Managerial Psychology, 17, 21 – 49 (ProQuest database, ANU) – Dotson, L. (2004) 10 Ways To Improve Your Customer Service – E. C. Pasour, J. (1983) Privatization: Is it the Answer? The Freeman – Lovata, Linda M. MIS Quarterly. Minneapolis. Jun (1987). Vol 11. Iss. 2, pg. 147, 3 pgs (ProQuest database, ANU) – Wettenhall, R. Privatization in Australia: How Much and What Impacts? Canberra, Uni of Canberra. – Simintiras, Antonis C. , Lancaster, Geoffrey A. Management Decision. London (1991). Vol. 29, Iss. 4, pg. 22, 6 pgs (ProQuest database, ANU) Note: Assortments of lectures and tutorial notes have been used from Organisational Behaviour G. Appendixes SWOT Analysis of Telstra |Strengths |Weaknesses | | | |Competitive Pricing |Rural Services | |Global Nature of Competition: competing overseas eg. South-East Asia |Mobile Phone Coverage / Quality | |Internet Access – BigPondâ„ ¢ Home available across Australia for the cost|Broadband Access / Quality | |of a local call. Broadband ADSL | | |CDMA Network Coverage 97. 1% of Australian pop. Largest cellular | | |mobile coverage in Australia | | |Options to suit everyone: Combining Phone/Mobile/ Internet Bills | | |Phone Range (Landline / Mobile) | | |Directories – White & Yellow Pages (standard / electronic) | | |Opportunities |Threat s | | | | |New / Innovative Products |Increase in Competition (Optus, Vodafone, Transact etc) | |Extend services & the market share of Telstra into other counties |Lose of employment due to technology or cut cost measures | |Improving and Expanding product and service offerings in Australia |The government selling the rest of Telstra (privatisation) | ———————– [1] Telstra Facts – http://www. absoluteastronomy. com/encyclopedia/t/te/telstra. htm [24/09/05]. [2] History, Telstra Corporation Ltd – http://www. telstra. com. au/corporate/index. cfm? tR=1 [23/09/05]. [3] Bateman & Snell, op. cit, p. 53 [4] Dr Ziggy Switkowski, Ex Chief Executive Officer, Telstra Corporation Limited. Available:http://www. telstra. com. au/newsroom/speech. cfm? Speech=22001 [23 September 2005]. [5] ibid [6] Telstra Just Too Good.Available: http://www. telstra. com. au/regulatory/docs/lr-104969Ziggy_ope_ed_struct_sep. doc [25 September 2 005]. [7] Bateman & Snell, Management: Competing in the New Era, McGraw-Hill Irwin, New York, 2002, Glossary (G-2) [8] ibid [9] ibid [10] ibid p. 12 [11] Bateman & Snell, op. cit, Glossary (G-7) [12] Dr Ziggy Switkowski, Ex Chief Executive Officer, Telstra Corporation Limited. Available:http://www. telstra. com. au/newsroom/speech. cfm? Speech=22001 [23 September 2005]. [13] ibid [14] TLS, Telstra Corporation Ltd – Domestic Retail – 2001. Available: http://www. connect4. com. au/ar/01/tls01_8. htm [24 September 2005]. [15] Bateman & Snell, op. cit p. 12 16] Dr Ziggy Switkowski, Ex Chief Executive Officer, Telstra Corporation Limited. Available:http://www. telstra. com. au/newsroom/speech. cfm? Speech=22001 [23 September 2005]. [17] TLS, Telstra Corporation Ltd – How we are Driving Growth to Build Shareholders. Available:http://www. connect4. com. au/ar/01/tls01_6. htm [23 September 2005]. [18] Bateman & Snell, op. cit, Glossary (G-4) [19] Telstra Options. Availa ble: http://www. telstra. com. au/telstraoptions/ [26 September 2005]. [20] ibid [21] Dr Ziggy Switkowski, Ex Chief Executive Officer, Telstra Corporation Limited. Available: ,- !† ? ?  µ  ¶  · E  § ? I I c ) * + – L M N ocUcUcUcEUcEc · iPiPiPiPiPiPi1hchttp://www. telstra. com. au/newsroom/speech. cfm? Speech=22001 [23 September 2005]. [22] TLS, Telstra Corporation Ltd – How we are Driving Growth to Build Shareholders. Available:http://www. connect4. com. au/ar/01/tls01_6. htm [23 September 2005]. [23] Bateman & Snell, op. cit, Glossary (G-3) [24] ibid p. 283 [25] TLS, Telstra Corporation Ltd – Chairman and CEO’s Message – 2001. Available:http://www. conect4. com. au/ar/01/tls01_5. htm [24 September 2005]. [26] Cooper, R. C. C. C. L. (2002) Does privatization affect corporate culture and employee wellbeing? Journal of Managerial Psychology, 17, 21 – 49 (ProQuest database, ANU)